Appliance Basics

About

About

How do I get to this page?

In the left navigation bar, click Settings (gear icon), then click About.

What’s on this page?

The About page shows the general health and configuration of your Rocket hardware and software.

Note: The items on this page are for reference only, and cannot be modified.

What does it tell me?

  • Rocket software version, uptime, and current date, time, and time zone
  • Software updates and licenses
  • Hardware configuration for your Rocket
  • Lightspeed Privacy Policy

When should I use this?

This page provides information that can be useful when troubleshooting Rocket issues with Lightspeed technical support.

Hardware

Hardware

How do I get to this page?

In the left navigation bar, click Settings (gear icon), click About, then scroll down to Hardware.

Fields on this Page

Note: The items in this page are for reference only, and cannot be modified.

  • Hardware Platform – The model number for your Rocket appliance is shown here. The Rocket Appliance is available in a variety of hardware platforms to meet differing requirements.
  • CPU – The make and model of the processor, including processor speed and number of cores (if applicable) installed on this Rocket.
  • RAM – The total amount of memory (RAM) on the Rocket, and the percentage in use, in gigabytes. .
  • Network – The Rocket is equipped with two or more Network Interface Cards (NIC), each with its own configuration for speed, duplex, and IP address / subnet mask. To modify the settings for each NIC, click Settings in the left navigation bar, then scroll down to Appliance and click Network Interfaces.
  • Interface – The interface number, starting at 0 (zero).
  • Auto-select – Indicates whether the interface is currently configured to negotiate speed and duplex settings automatically (true), or is configured manually (false).
  • Speed – The current maximum transfer speed in megabits / second for the port.
  • Duplex – The current duplex mode of the port: half, or full.
  • MAC Address – Each NIC has a unique MAC address that identifies it on the network. This field reports the MAC address for each NIC installed in the Rocket.
  • IP Address – Each NIC can have its own IP address. This field reports the IPv4 address configured for the NIC.
  • Subnet Mask – Each NIC can be configured to communicate on a defined subnetwork. This field reports the subnet mask configured for each NIC.
  • IPv6 Address – Each NIC can have its own IP address. This field reports the IPv6 address configured for the NIC.
  • Status – The port status, which can be active (in use and actively transmitting / receiving data) or no carrier (not configured, or not transmitting or receiving data).
  • Disks – Hard disk drives in the Rocket are logically defined as virtual drives, which can encompass all or part of a single hard drive or multiple hard drives. The Disks section of the page reports the status of each virtual drive.
  • Mount Point- The mount point is a location within the file system “tree” structure that addresses a specific virtual drive. This field reports the location in the Rocket’s file system for each virtual drive.
  • Device – The physical (hardware) address of the hard drive housing the virtual drive.
  • Size – The total capacity of this virtual drive in gigabytes.
  • Used – The amount of used space (in gigabytes) on this virtual drive.
  • Available – The amount of free space (in gigabytes) on this virtual drive.
  • Capacity – The current in-use percentage (Used/Size * 100) of this virtual drive.

 

Licensing

Licensing

Licensing2

How do I get to this page?

This page opens when you navigate to Settings, click About, then click the “Gear” icon in the License grid.

What’s on this page?

Note: The Lightspeed Systems Rocket comes with a 14-day evaluation license that allows full functionality of all Lightspeed Systems Rocket features. When the 14 day evaluation period ends, only the licensed products associated with your Lightspeed customer ID will be available for use.

When should I use this?

Use this page to view and update your customer information and license keys.

Warning: Changing the Customer ID will invalidate all of your licenses. Please only do this if directed by Lightspeed.

Software Updates

Click on the latest version under Available Updates to begin your update.

How do I get to this page?

The Updates page opens when you click Settings in the left navigation bar, then click About, then click Updates.

What’s on this page?

The Software Updates page shows you the software version number currently installed on your Lightspeed Rocket Appliance.

When should I use this?

Use this page to see if an updated version of the software is available. In addition, you can configure how and when your appliance is updated.

Updating Software Licenses

Click Update Licenses to retrieve your most up to date license from Lightspeed Systems’ licensing server. You’ll see a notification banner when the license information has been retrieved.

Updating Licenses

Deleting an Invalid Software Key

  • To delete (permanently remove) an item, mouse over the item you wish to remove, then click the X on the right side of the row. You will be prompted to confirm the action.

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Caution: Items deleted this way are permanently removed, and cannot be recovered.

Enabling Automatic Maintenance

Enabling Automatic Maintenance

You can choose to download and apply updates automatically whenever they become available. To enable Automatic Maintenance:

  • 1. Click Settings, then click About.
  • 2. On the About page, click Software Updates.
  • 3. On the Software Updates page, scroll down to Automatic Maintenance.
  • 4. Select (check) Enable automatic Maintenance, and select the time of day (local time) to update the software automatically.

Note: This option will only install new maintenance versions. Version upgrades must be installed manually.

Note: Pre-release or Release Candidates are NOT automatically updated to the general release. Administrators will need to manually update Pre-release or Release Candidates to the release version.

Note: If you have multiple Rocket Appliances in a Battery, update the Configuration Master server first. In addition, you should stagger updates for Rocket appliances in front of your firewalls, especially when the firewalls are in a failover configuration.

Updating Customer Information

Updating Customer Information

A Customer ID number is supplied at the time of purchase and delivery of the Lightspeed Systems Rocket appliance. You must have this Customer ID number available in order to complete your appliance authorization.

Warning: Changing the customer ID will invalidate all of your licenses. Please only do this if directed by Lightspeed.

  • Serial Number (Customer ID) – To authorize the Lightspeed Rocket appliance, enter the Customer ID Number (provided by Lightspeed Systems) and click Save. Then click Update Licenses to retrieve your most up to date license from Lightspeed Systems’ licensing server.