Relay for Chrome – Getting Started


Welcome to Relay. We’re glad to have you on board!

You can access Relay by navigating to Log in with your school credentials and you are ready to go! You should have received an email with your credentials.


If you do not have your password, click the Forgot Password link after choosing in order to reset it.

Relay is exceptionally easy to set up. All it takes are three quick steps to get started!

Step 1 - Confirm Default Internet Access Rules


The first step to setting up Relay is confirming the default Internet access rules.

The access rules prevent unwanted traffic from reaching your network and provide a first layer of protection. Upon initial setup, you should review the default Categories. You can also allow or block custom sites and determine desired Google search engine behavior and YouTube behavior!

Reviewing  Categories

Relay partitions websites into various Commonly Blocked Categories. By default, these categories are initially blocked. You will have to review the categories and determine if you would like to keep them blocked or unblock them.

The Commonly Blocked Categories can be accessed from (a.) the Relay Getting Started step 1 Go link or can be found (b.) under Internet Access > Default Rules in the main Relay left-hand navigation bar.



Within the Default Rules section, scroll down to Categories. You can toggle a category on/off by clicking the button to the left of the category name.

  • A green circle showing a checkmark that is right-aligned indicates that the category is on and accessible. (15)
  • A red circle that resembles a stop sign that is left-aligned indicates that the category is off and blocked. (16)

You will need to determine which Categories you want to allow and which you want to block. Each category provides a description of the types of sites within it. If you are unsure how a site is categorized, you can scroll to the top of Rules and search for the site within the Enter a website to check… search bar.

Enter the website URL into the search bar and click Check. In the following example we searched for The results show that Facebook is categorized as forums.social_networking. 

You now know that you have to have the forums.social_networking Category blocked if you want to block Facebook (or allowed if you want to make it accessible.)

You can learn about additional Rules settings and functions, such as setting Google and YouTube behavior settings and allowing or blocking custom sites in the Relay – Comprehensive course.

Step 2 - Add Terms to Flag

The second step to setting up Relay is adding terms to flag and enabling email notifications.

Flagged terms come in three levels: low, moderate, and high. The higher the level, the higher the danger level of the term. We came up with some flagged terms for our testing environment. As you can see, we’ve classified highly worrisome and offensive terms (ex. xxx, suicide, make bomb) as High. We classified a few more general terms (ex. sex, marijuana) as Moderate and a few terms that could potentially be innocent, but could also potentially be offensive or worrisome (ex. pot, hate, nude) as Low.

Email notifications are key to monitoring your network and ensuring student safety. Email notifications notify you of users who search for flagged terms. You can assign any term to be flagged. These are usually unsafe, pornographic, or violent terms, as well as any other term that students should not be searching for, or a term that would raise concern if students were searching for it (ex. “suicide”.)

You can set up flagged terms and email notifications by either (a.) clicking Go on Step 2 of Getting Started or by (b.) navigating to Settings > Flagged Terms in the main left-hand Relay navigation menu.



Before you set up email notifications, you need to create flagged terms.


To individually add a flagged term, click the green plus sign to the right of the search box.


Enter your desired term and choose the level of severity. In the example, we entered murder as the term and chose a Low severity from the dropdown menu (we want the term to be flagged, since it could potentially be worrisome, but we also understand that a student could be searching for “murder” as part of a History or English class assignment.) Click Save.


You will now see the term added to the list of terms. You can search for a term within the list by using the search box. You can delete any term from the list by clicking the gray “x” to the right of the term.


In addition, you have the option to upload a list of flagged terms developed by Lightspeed Systems. You can download the CSV from here. Once you have downloaded the list, click the import icon to the right of Terms.


Click on Choose File, navigate to the directory where the badterms.csv file downloaded, select the file, and click Import.


Once the terms have been imported, you will see a long list with various danger levels under the Terms header. You can sort the list by importance and make any adjustments by editing or deleting any term. Similarly, you can develop your own .CSV file and upload it.

Once you have added your flagged terms, you can set up the type and frequency of email notifications detailing flagged terms being used by students. To set up an email notification, scroll to the top of the Flagged Terms page and click the green plus sign to the right of Email Notifications. 


Next, select the administrator that you want to send email notifications to by clicking the green plus sign to the right of their email address.


On the Notification Preferences box, select the Danger Level of which you want the administrator to be notified. Selecting a Danger Level of will notify the administrator of every single instance of a user searching for a flagged term, no matter the severity. Selecting a Danger Level of will only notify the administrator of extensive use of flagged terms by a user. You will also need to select the Frequency of notifications (Immediately, Daily, or Weekly.) In our example, we selected every single Danger Level and immediate Frequency to instantly receive reports of all flagged term searches. You will need to determine the ideal settings for your organization. Click Save to save the email notification. Repeat this process for all other administrators that you want receiving email notifications.


The administrator’s email, Danger Level, and Frequency will now show under Email Notifications. You can edit a notification by clicking the mail address or delete a notification by clicking the gray “x” to the right of the notification.


Step 3 - Deploying the Google Chrome Extension

Deploying the Web Filter Extension for Google Chrome?

Learn more about: Deploying the Web Filter Extension

The third step of setting up Relay is deploying the Google Chrome extension to your users and setting up optional Google Admin console settings.

Note: Google may change their UI without warning, causing these steps to no longer be accurate. If that is the case, please notify us through the Was This Helpful link (click No and a form to notify us will pop up) at the bottom of the page and we will immdiately update the steps.

Deploying the Google Chrome Extension

  1. 1. Open the Google Admin console and navigate to Device Management.

  2. 2. On the left-hand navigational menu, click on Chrome Management.
  3. 3. Click on User Settings.

  4. 4. Select your organization on the left-hand navigational menu and then scroll down to Apps and Extensions > Force-installed Apps and Extensions. Click on Manage force-installed apps.
  5. 5. Click on Specify a Custom App.
  6. 6. In the ID and URL fields enter your (a.) specific custom ID and URL as displayed in the Relay Getting Started instructions (within the Relay application) or (b.) within the Settings > Chrome Extension section of Relay, as shown below. Click Add.9

  7. 7. Once the app has been added you will see it in your list of apps to the right. The app will have the same name as the ID in Relay. Click Save to push the extension.

Setting up Optional (Recommended) Settings

We recommend the following optional steps which ensure users cannot bypass Relay’s safety features.

  1.  1. Within Device Management > Chrome > User Settings, navigate to Apps and Extensions and scroll down to Allowed Types of Apps and Extensions. Ensure that Extensions is checked.10
  2. 2. Within Device Management > Chrome > User Settings, navigate to Security > Incognito Mode. Ensure that Disallow incognito mode is selected.
  3. 3. Within Device Management > Chrome > User Settings, navigate to User Experience > Developer Tools and ensure that Never allow use of built-in developer tools is selected. Remember to Save your changes.



Getting Started - Additional Step - User Management

You should be able to get started with Relay by completing the three Getting Started steps.

Note: Relay is deployed to your users, not your devices. 

Note: API Access needs to be enabled in order for Google sync to work.

Within Google Admin, navigate to Security > API Reference and check the Enable API Access box under API access.

However, if your organization 1) uses email addresses that do not clearly define who the user is (ex. student IDs as email addresses), and/or 2) would like to run reports by class groups; importing your organizational units and users into Relay will clearly define who your users are in your reports. The following steps demonstrate the setup process:

1. Navigate to Settings > User Management

2. Under Google Import click Authorize.2

3. You will be redirected to a Google page that will prompt you for permission to allow Lightspeed Systems to view organizational units on your domain. Click Allow.

4. You will now see new options under Google Import. Here, under the Data tab you will have to choose whether you want to import Structure Only (the structure of your organization – groups) or Structure & Users (the structure of your organization as well as your users.) Under the Organizations tab make sure to select the correct organizations to import. Click Import to finish the process. (The example below shows organizational units for our sample district. Your options will look different and will be based on your district/schools.)


5. Once you click Import, you will receive a notification that importing is in progress.


6. Once your structure and/or users are imported, you will be able to see them by clicking the switch groups button to the right of Home on the Relay Dashboard.

7. Navigate to the school or schools you imported, and you will be able to see the structure within each school.


8. You will also have the option to organize your users and groups granularly through Launch Admin Tools. You can learn more about importing users via Launch here.

Learn more about: Relay with the Relay Comprehensive Course
Want to set up Classroom Orchestrator?: Learn how to with the Migrating to CO Course