Web Filter 3

Web Filter 3: Overview and Changes from Web Filter 2

Introduction

Lightspeed Systems has recently released versions 3 of the Web Filter and the Rocket. This is the biggest Web Filter release to date with over 100 improvements and tons of new features. Key advancements include visual improvements, navigational changes, and the addition of various new settings and options. This guide will go over each aspect of the Web Filter 3 and Rocket 3 administration and will identify all relevant changes. Please make sure that you have upgraded to Web Filter 3 and Rocket 3 before beginning.

This course will focus on general changes as well as specific changes to particular settings. You can assume that any setting not mentioned in this course did not significantly change from Web Filter 2 to Web Filter 3.

Please review our Web Filter in 60 Minutes course for additional introductory information about using the Lightspeed Systems Web Filter 3.

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The new and improved Lightspeed Systems Web Filter 3.

Web Filter 3’s notification center gives you instant news on network issues. Click the bell icon in the top right corner of your dashboard to get a quick list of all your notifications, or quickly scan the System Health widget — if any services are down, they’ll immediately jump to the top of the list and display a red icon.

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You can also get alerts by signing up for notification emails. In your account’s profile settings, navigate to the dropdown menu next to Notifications, and select Log and Email Alerts, and then click Save.

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Please note that the Rocket v.3 does not support the S1400 Chassis for our SKUs SYS-G-LSS-WAM, -WAM2, -SUITE, -TTC,-EM. 

In addition, Rocket v.3 will not longer support the Lightspeed Email Manager. 

The following video provides a brief overview of changes from Web Filter 2 to Web Filter 3. Browse the course for detailed changes.

Navigating Web Filter 3

The Web Filter 3 comes with a brand new stylized interface that makes for easier browsing and navigation.

The following is the new default view of the Web Filter.  

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You will notice that it is rather similar to the previous Web Filter 2 view.

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Web Filter 3 comes with some key navigational changes that make using the Web Filter faster and more effective.

Each time you login to your Rocket, you will encounter the Dashboard page. From here you can navigate to Reports, Web Filter, and Settings. 

  • Reports: Web Filter Reports
  • Web Filter: Web Filter settings and functions.
  • Settings: Rocket settings and functions.

We will predominantly focus on Web Filter and Reports in this lesson, but will also go over changes and new functions in the Rocket Settings. 

You can navigate to the Web Filter settings and functions page by clicking the Web Filter button in the far left-hand navigational menu, as the following image illustrates:

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Similar to other Lightspeed Systems products, Web Filter utilizes a simple navigation mechanism, with a scroll-able menu on the left-hand side of the page. Clicking a category within the menu opens up the corresponding options in the larger right-hand window. The following image shows the Web Filter interface, with the navigation menu highlighted in green and the corresponding options window highlighted in red.

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This corresponds to the familiar Web Filter 2 navigational structure. You will find that most of the navigation has remained unchanged.

Clicking on each category within the left-hand navigation side opens up the corresponding options. The following screen shows the Authentication category selected with the corresponding options appearing in the right-hand window.

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The right-side window will show the options for each category. You can scroll through the options using the right-side scroll bar. Options can be edited in a variety of ways within the Web Filter interface.

Certain options can simply be turned on and off by checking or unchecking the checkbox (4), exactly like in Web Filter 2.

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Other options can be altered by adding or deleting. Click the green plus sign (6) to add to an option. The green plus button replaces the various “New” buttons that were used in the Web Filter 2 interface.

Ex. Previously, to add an Exemption, you had to click the “Add Exemption” button (ex). Now you simply have to click the green plus sign on the top right of the Exemptions category.

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To delete an option, hover over the appropriate option and click the gray x (9) That appears to the right.  This works the same way it did in Web Filter 2.

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Other input options include basic text entry and drop down menu selection, similarly as in Web Filter 2.

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Remember to click the green Save (12) button at the bottom right of the page to save your settings. The Save button is located at the bottom right of every settings page. It is crucial to remember to click it in order to save your setting changes.

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You will be asked if you wish to save your work if you attempt to navigate from a settings page after making changes without saving.

Confirm

Make sure that you click Stay on this Page if you have not saved your configuration.

 

Important: New to Web Filter 3! You will now have to Deploy your settings.

The Deploy ( DEPLOYbutton pushes or “deploys” your Web Filter settings. You have to click the DEPLOYbutton in order for your settings to take effect within Web Filter.

The DEPLOYbutton is located on the top right navigational menu.

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When you click the Deploy button, you will be prompted if you wish to deploy the changes. Click the blue Deploy button to confirm.

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The following video briefly demonstrates how to navigate the Web Filter.

 

Authentication

The Authentication layout has slightly changed from Web Filter 2 to Web Filter 3.

You will recall the Web Filter 2 Authentication menu:

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Authentication functions have remained the same, but the menu has changed. You will still find familiar categories, including the Captive Portal, Access Page, Lifetime, and Exemptions.

Source Exemptions” are now named simply “Exemptions” and “Destination Exemptions” are now named “Domain Exemptions.”

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In addition, you will find a new Authentication Sources page. This allows you to add authentication sources for a variety of directory types, including Active Directory, Apple Open Directory, Google, Office 365, and many others. You can learn more about Authentication Sources here.

Authentication Sources

 

Proxy Server

You will notice that the Proxy Server page underwent some changes.

Instead of the Behavior section we now have a Forward Proxy section. This section still shows several behavioral settings, including SSL traffic decryption and the Proxy port. This section now also shows the level of Proxy security and the current Authentication source.

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The Proxy Server page has several new settings, including:

  • Transparent Proxy SSLThis option intercepts and proxies SSL traffic for the selected tier.
  • WCCP – Web Filter now has a dedicated space for WCCP options, including the ability to input the IP address of the router sending WCCP traffic to the proxy and the ability to turn on the WCCP proxy.*

 

*Please note that the configuration process for WCCP has changed. You can read more about configuring WCCP with Web Filter 3.2 here.

As part of the update, we have significantly simplified the decryption of SSL sites. Before Web Filter 3 SSL decryption presented difficulties on the strictest websites and browsers, confusing end users with multiple pop-up warnings, among other issues.

Web Filter’s SSL decryption has been enhanced to be compatible with these websites and browsers, significantly improving the end user experience. Thanks to enhancements on our backend, teachers and students who use the proxy will get fewer warnings and experience fewer issues when accessing encrypted sites.

 

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You will also see several unchanged categories showing up in a different order, including Allowed Destination Ports, PAC Files, and Google Apps Domains

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Policies

 

Policies have stayed the same, but our documentation has greatly expanded, aiding you in creating the right policies for your organization. Make sure to browse the Policies documentation within the Web Filter 3 manual in order to familiarize yourself with various Policy settings:

  • Assignments, to identify the devices, users, and network segments to associate with a Rule Set
  • Rule Sets, to control how web filtering should be applied to assignees.
  • Content Categories, to identify categories of web sites and pages to allow or block
  • Referrers, to unblock embedded content served from trusted web sites
  • File Extensions, to identify potential malware and other “nuisance” files
  • Search Keywords, to identify inappropriate or concerning web searches
  • Override Users, to allow teachers to override the filter temporarily
  • URL Patterns, to identify web pages that should be blocked or allowed outside the regular content categories
  • Schedules, to apply filter settings by day and time, including school holidays

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This documentation will help explain what each policy is and how to add, edit, and delete various policies. Each section is accompanied by a short video that briefly demonstrates how to perform each action. Feel free to click the links above, as they will open as new tabs within your browser, or simply come back to this lesson once you are ready to dive into the world of Web Filter policies.

Reports

Web Filter reporting has been completely overhauled. Reporting is now better organized by categories and any favorite reports you designate.

Web Filter Reports can be accessed by clicking on Reports on the far left-hand navigation menu. Instead of the Reports Gallery, you will see a Network Traffic graph and the various types of reports on the left-side navigation bar.

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In Web Filter 3, a quick scan of your dashboard will tell you what’s happening on your network, and you can drill down in a report by clicking a widget. You’ll see a live graph of network traffic that toggles to show throughput and requests for the current day; below that, you may see Rocket System Health and other widgets you configure such as: recent search queries, top blocked categories and domains, and top domains accessed — all from the past 15 minutes.

Reporting with the Web Filter

First, we’ll go over how to report with the Web Filter. Reporting has been completely overhauled with a brand new interface. You will still find familiar actions, but in new locations. Remember the old reporting view ?

reports-gallery-options

No more! The following is the basic report view, in this case, the Blocked Content report under Lightspeed Custom Reports (which is basically an Activity Logs report with the “Blocked” Action selected. The Reports navigation panel, which lets you select different reports as well as create reports is located on the left-hand side and is highlighted in blue. The Time, Date, and Save options are highlighted in red, and the data options and report filtering options are highlighted in green. We will go over each option individually in the following section.

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Selecting the time and data

To change the reporting period, open the dropdown menu beside the report title to select a standard date range, or select Custom range to specify start and end dates for the report.

1_6_2016 , 12_44_39 PM - Lightspeed Rocket Console - Mozilla Firefox

Selecting Columns

  • Click the gear button [gear] to select columns to view in the current report.

Selecting Columns

Selecting Columns2

Selecting Filters

Filters allow you to limit the report to include only the information you want to see.

There are two ways to filter reports:

  • Click the Data Options button [Clip 009] in the upper right corner to open the Data Options sidebar, then select the items to filter.

Selecting Filters

  • Click an item in the report grid to include only the selected item (Quick Filter) or add the item to the Data Options pane (Add to filter).

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Exporting or Printing a Report

  • 1. Click the Send [r3-00246] button to export the current report as a CSV or PDF file.

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This action opens the following page:

Exporting or Printing a Report

  • 2. Enter the name of the report, which will also be used as the Subject field in the email. Then enter recipients’ email addresses separated by commas and click Send. Once generated, users will receive an email message with a link to download the report.

Exporting or Prinitng a Report2

Note: Scheduled reports will be available to download for 7 days.

Sorting a Report

  • Click any column heading to sort in ascending order. Click again to sort in descending order.
  • Some report types, for example Activity Logs, open a dropdown menu when you click a column heading.
    • Summarize – Create a Summary Report based on the selected column
    • Sort ASC – Sort the column in ascending order (A to Z)
    • Sort DESC – Sort the column in descending order (Z to A)

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Scheduling a Report

Scheduling a Report

Scheduled reports are built-in or custom reports that are emailed to one or more users either daily, or once a week. Scheduled reports are listed under the Scheduled category for easy access. You can schedule a report to run and be emailed to one or more users daily or weekly. Just generate a report and click Save to the right of the report title.  Then select Save as a Scheduled Report. For easy access and email recipient edits later on, Scheduled Reports are listed under the Scheduled category.

Learn more about scheduling a report at the following links:

Types of Reports

The Web Filter has a large variety of highly useful reports. You will notice several changes in Web Filter 3. Management Reports can now be found under Network Access reports. Web Filter Reports has been broken down into Web Filter: Details (Activity Logs, Search Queries, and Suspicious Search Queries reports), Web Filter: Summaries (Top Allowed Categories, Top Allowed Domains, Top Allowed URLs, etc), and Web Filter Traffic (Traffic by Category/Domain/Protocol/User, etc.)

Click on the following to learn more about each kind of Web Filter 3 report. You will find Web Filter 3’s reporting functions to be significantly superior to Web Filter 2.

Favorite Reports

We suggest that you browse through the various report types within your Web Filter interface and determine which are the best for you. You can then save your favorites by clicking the “star” icon to the left of the report title.

When favorited, the star will be yellow and the report title will appear in the left-hand navigation menu under the Favorites subheader.

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Learn more about Web Filter reports here.

Locating Reports

Your favorite Web Filter 2 reports may be located  under a different category in Web Filter 3. Use this guide to find your favorite reports! Remember, all Web Filter 3 reports are found in the left-hand navigational menu.

Web Filter 2 Reports Web Filter 2 Location Web Filter 3 Location
Management Reports (Authentication History, Blocked for Review, Override Sessions) Management Network Access
Summary Reports (Top Blocked Categories, Top Traffic by Category, Top Traffic by Internal IP) Summary Web Filter: Summaries
Search Queries, Suspicious Search Queries Web Filter Web Filter Details
Traffic by Domain Web Filter Web Filter: Traffic
Web Activity Web Filter Web Filter: Details
All Traffic Related Reports Web Filter Reports (in Reports Gallery) Web Filter: Traffic
Lightspeeed Custom Reports Lightspeed Custom Reports (in Reports Gallery) Lightspeed Custom Reports
Your Custom Reports Custom Reports (in Reports Gallery) Custom Reports

 

Rocket Administration

The Lightspeed Rocket Administration menu has been overhauled. You can now access the Rocket Administration menu by clicking on Settings on on the far-left side navigation menu.

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The new Rocket Settings navigation menu is divided into Global and Appliance settings.

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In both the Global and the Appliance categories, you will find several familiar settings that were previously found under Administration and Support Tools in the Web Filter 2/Rocket 2 interface.

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Global

Tier Management

The Tier Management page has been overhauled. Instead of navigating tiers on the left-hand menu, the navigation system has been simplified, with the right hand window showing your various tiers.

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Clicking on a tier, in this example, the Root Tier, will bring up the menu for that particular tier. Here you will find a variety of familiar options, including Settings, Address Space, Subnet Labels, Ignore Lists,  Authentication Sources, Administrators, and Local Users. All of these still function similarly to how they did in the previous interface.

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You can learn more about Tier Management, including how to add, edit, and delete a tier here.

Battery (also referred to as Cluster)

A Lightspeed Systems Rocket Battery (or Cluster) is a multi-appliance environment where roles are distributed to specialized Lightspeed Systems Rocket appliances that perform specific tasks, all managed through a single interface. This design provides ease of management combined with scalability and redundancy. The Battery (Cluster) management function is new to the Rocket and is only available with Rocket 3.

If you have multiple Rockets in your environment, you will usually have them configured in a battery.

Learn more about the battery (cluster) and its functions here.

Auditing

Auditing allows Rocket Administrators to view logins and configuration changes made by administrators to the Rocket Appliance.The Auditing page has remained mostly the same, with certain navigational differences.

Instead of navigating through Auditing by clicking the different tabs, as seen below in the Rocket 2 interface, auditing functions in Rocket 3 have taken on a reporting interface.

auditing-page

 

Audits can now be run as reports (refer to the Reports lesson to learn more about navigating and running reports.) Select the date and time by choosing different settings on the right-hand side Data Options bar.

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Even more exciting is that in Web Filter 3, certain types of configuration changes displayed in an Audit report can be rolled back. Qualifying events will display Rollback in the Action column. Learn more about rolling back auditing here.

You can learn more about Auditing with the Rocket 3 here.

The Campus Library, Localization, and SMTP Server subsections have remained largely unchanged.

Appliance

About

The default Appliance page is the About page. The About page shows the general health and configuration of your Rocket hardware and software. This page can be used to update your Rocket appliance. This page also provides information that can be useful when troubleshooting Rocket issues with Lightspeed technical support.

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In general, you will find settings and functions that you have previously found on the Software Updates section in the Rocket 2 Administration panel.

Learn more about the About page and its functions, including updating the Rocket appliance and setting automatic maintenance here.

Features

The Features page has information on your Rocket’s software and network configuration, a list of checkboxes to enable Rocket Roles, and shortcuts to the Licensing and Battery pages. This page is similar to the Server Roles page as well as the Licensing page in the Rocket 2 interface. You can edit the Rocket’s server roles and IP address in the right-hand interface. Clicking on Licensing, which is highlighted in red in the following image, will take you to the licensing page where you will be able to view and update your software licenses.

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Learn more about the Features page here.

Backup and Restore

The Backup and Restore page is very similar to the Rocket 2 Backup and Restore page, but comes with a new layout. You can use this page to configure automatic and manual backups, and to restore configuration and data to your Rocket Appliance.

New to Web Filter 3, you can now save your configuration backups to our cloud!

Prior to this release, users needed to rely on local configuration backups in the event of a hardware failure. The local backup would then need to be copied to the new server.

Web Filter 3 users have the option to save their configuration backups to our cloud. With cloud backups, you can simply fire up your new machine, retrieve the backup from the cloud, and restore the configuration. You will find Cloud Backups alongside Local Backups as separate tabs under Configuration Backups and Full Backups. Learn more about cloud backup here.

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Learn more about the various Backup and Restore functions, including new cloud backup functionality, here.

The Network Interfaces, SNMPand SSL Certificate pages are mostly similar to their Rocket 2 counterparts.

Advanced

The Advanced page has a variety of settings and information previously found in the Support Tools section of the Rocket 2 interface.

Old interface:

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New interface:

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The section contains a variety of familiar sections, including IO Statistics and Logs. In addition, it contains Expert Settings, which are similar to the Support Settings found under Support Tools in the Rocket 2 interface. This page allows you to control a variety of familiar advanced settings, including activity settings, load balancers, and DNS redirects.

Learn more about Advanced Rocket 3 settings here.

Additional Resources

The following are additional resources you can use to ease your transition from Web Filter 2 to Web Filter 3:

Web Filter Top Issues

Proxy Explained

This KB article explains how to use the Lightspeed Rocket as a Proxy and elaborates on various Proxy-related subjects.

http://community.lightspeedsystems.com/knowledgebase/proxy-explained/

SSL Filtering and the Web Filter

This KB article explains how SSL works, how SSL works together with the Web Filter, and how you can use the Web Filter’s SSL filtering capabilities in order to block, decode, or decrypt SSL traffic from sites like Google and YouTube.

http://community.lightspeedsystems.com/knowledgebase/ssl-explained-2/

User Agents Explained

This KB article explains User Agents and provides links to various User Agent downloads.

http://community.lightspeedsystems.com/knowledgebase/user-agents-explained/

SIS Integration Explained

This KB article explains how to use SIS Integration in order to merge your school’s data with Lightspeed’s products. The article goes over the various types of SIS Integration and provides Troubleshooting help.

http://community.lightspeedsystems.com/knowledgebase/sis-integration-explained/

How to Unblock a Website

This KB article explains how to unblock a currently blocked website in the Web Filter.

http://community.lightspeedsystems.com/knowledgebase/how-to-unblock-a-site-for-all-users/

Rocket 3 Links

Installation

http://community.lightspeedsystems.com/documentation/rocket-3/installation/

Getting Started

http://community.lightspeedsystems.com/documentation/rocket-3/getting-started/

Other Lightspeed Product Manuals

Mobile Manager

http://community.lightspeedsystems.com/products/mobile-manager/

Classroom Orchestrator

https://community.lightspeedsystems.com/products/classroom-orchestrator/

Launch

https://community.lightspeedsystems.com/products/launch/