Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

Group Management - Add Users to Groups

Add Users to Groups

Add users to a group by navigating to and selecting the group first. This opens the Group Information panel.

Click the Add icon to the right of the members’ list. The Add Users window opens. Enter a user’s name in the search field, click on the user’s name (or click on multiple names), then click Add.

Note: Users displayed in this list have already been added to your organization via the Launch > Admin Tools portal.

Remove Users

To remove a user within the selected group, click the down-arrow next to their name and select Remove From Group.

Grant Admin Role

To grant admin privileges to a user in the group, click the down-arrow next to their name and select Grant Admin Role.