Admin Roles

Admin Roles make it possible to segment Relay and Mobile Manager features to select users, and are assigned to users at the school and group level.

Admin Roles

The Admin Roles page lists all of your organization’s default and custom Admin Roles. Navigate to the Settings > Admin Roles to view the Admin Roles page.

Click on the number to the right of any Admin Role name to open a page that lists every user assigned to the role and the group they are assigned this role to.

Types of Admin Roles:

  • Owner – (formerly District Admin) The Owner role provides full-feature access throughout the entire organization.
  • Internet/General/Device Admin – (formerly School Admin) These roles provide full-feature access throughout the entire school or group.
  • Custom – Create Custom Admin Roles to provide users with access to only features they need.
  • View Reports – Access to view reports only.

Custom Admin Role Permissions

Dashboard & Reports

  • Location Data: Shown or Not Shown
  • Sharing: Enabled or Disabled

Users & Groups

  • Modify: Yes or No

Internet Access

  • Default Rules: Not Shown, View, or Modify
  • Video Rules: Not Shown, View, or Modify
  • After School Rules: Not Shown, View, or Modify
  • Custom Allow List: Not Shown, View, or Modify
  • Custom Block List: Not Shown, View, or Modify
  • Blocked Search Keywords: Not Shown, View, or Modify

Classroom Rules

Device Management

Creating Custom Admin Roles

Create a Custom Admin Role to provide users with the only features they need. Follow these steps to create custom Admin Roles.

Navigate to the Settings > Admin Roles page.

Click the “+” (add) icon to open the Admin Roles window.

Enter a name in the “role” field and select the necessary features (and options) from the list of permissions.

Click Save to add the new role to the list of custom roles.

Assigning Custom Admin Roles

Admins Roles are added to schools or groups within your organizational hierarchy and assigned to a user(s). Follow these steps to add an Admin Role to a group:

Click on Groups from the main navigation menu, then select either the group or school tab to see a list of groups/schools.

Click on the School or Group name to open that group’s information panel.

Then click the “+” (add) icon to the right of Admin Roles. The Add Admin Users window opens.

Enter a user’s name in the search bar, select the checkbox next to their name, then choose an Admin Role from the Role drop menu. Click Save to add the new Admin Role to the selected school or group.

Note: You can assign multiple users to different Admin Roles from the Add Admin Users window. In this screenshot example, we added Mike as a General Admin and gave Amber Report admin privileges for Newton Middle school.

Refer to our document for Adding Users Manually if you need to add a user before assigning them an admin role within a group.

Editing Custom Admin Roles

Edit a custom role (rename, remove, or change permissions) as needed. Follow these steps to edit a custom role:

Navigate to the Settings > Admin Roles page.

Rename

Click on the Custom Admin Role name to open the Admin Role window. Edit the role name then click Save to apply the change.

Change Permissions

Click on the Custom Admin Role name to open the Admin Role window. Select (or deselect) role permissions then click Save to apply the change.

Note: In this eample, we changed our Example Role name to Classroom Role and limited the role’s permission to Classroom Rules.

Remove

Click the “x” icon to the right of the custom role name.

Select both “Yes…” confirmation boxes then click Delete.

Organization Admins

Assigning Admin Roles at the organizational level is a different process from assigning schools and groups a user with a custom Admin Role. Users assigned an Admin Role at the organizational (highest) level have that admin privilege for every school or group within the organization.

Note: Only an Owner can assign this top-level admin role to other users.

Follow these steps to create Organization Admins:

Navigate to the Settings > General page.

Click the “+” (add) icon to the right of Organization Admins to open the Add Admin Users window.

Search for the user’s name, select the checkbox next to the user’s name, then choose a role from the Role drop-down menu. Finally, click Add to apply the new Admin Role.

Note: The Owner role provides full-access to all features for every school or group within the organization. The General Admin role provides full-access to all features, except for Global settings, for every school or group within the organization. Custom Admin Roles provide access as defined (in Settings > Admin Roles) for every school or group within the organization.

To remove any admin on the list, click the “x” icon to the right of their name.

Note: To modify or edit an Organizational Admin’s role, remove the user from the list, then add them again with the new role chosen.