Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

Group Management - Bulk Actions

Group Management also includes Bulk Actions such as deleting groups and adding users. To perform bulk actions, navigate to the group within your organization and select each subgroup you want to apply the bulk action to.

Add Users

Click the Add Users option from the bulk action menu to open the Add Users window.

Enter a user’s name in the search field, click on the user’s name (or click on multiple names), then click Add.


Click the Delete option from the bulk action menu.

Mark both confirmation boxes and click Delete to remove the groups from within your organization’s hierarchy.