Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

BYOD Filter Features

The BYOD Filter provides schools with a CIPA compliant way to filter BYOD/Guest devices (or other unique devices) that cannot support one of Lightspeed’s filtering Smart Agents.

Access the BYOD Filter by logging into Relay with your Google, Office 365, or Lightspeed Systems credentials and clicking BYOD Filter (from the main navigation menu).

On the BYOD Filter page, you can obtain setup information, configure settings, and view reports.

Note: Any change you make to BYOD Filter settings, categories, or reports will take approximately 15 minutes to take effect on your clients. 

Snapshot Reports

The top of this page contains the snapshot report. This report identifies how many categories and how many websites have been blocked or allowed in the past 7 days.

Hovering your mouse over any of the categories to open up a tooltip that compares the current 7 day period to the previous 7 day period.

Click the More button in between the two categories to bring up the BYOD Reports menu.

The BYOD Reports menu allows you to run detailed reports on your BYOD filtered devices.

Blocked Categories, Allowed Categories, Blocked Websites, and Allowed Websites: Click the corresponding tile to navigate to that report.

Adjust the report date range by clicking the drop-down menu. The menu defaults to Today, but also allows you to select Yesterday, Last 7 Days, and Last 30 Days as options.

Search for specific categories or websites by utilizing the Search box in the top left.


The BYOD Setup menu can be found right under the Snapshot Reports. From here, you can setup your DNS servers and assign IP ranges to filter. The DNS Servers field identifies the IP addresses of our DNS Servers. These addresses will be automatically set by Lightspeed Systems. The DNS addresses assigned will vary by region.

The IP Ranges to Filter field allows you to identify which IPs to filter.

Enter a name in the IP Ranges Name field, the start IP in the IP Start field, and the end IP in the IP End field. Click Add to add the IP Range. This should be the external IP of your school. Once an IP Range has been added, you will see it added at the bottom. To delete an IP Range, simply click the “x” to the right.

Normally Blocked/Allowed Categories

You will find a list of Normally Blocked Categories under the Setup menu. These categories determine which kinds of websites are automatically blocked by the BYOD filter. The categories are divided by topics, such as “adult”, “forums, chat, email”, “security”, and “violence.” These categories are normally blocked by Lightspeed Systems due to their inappropriate content.

Below the Normally Blocked Categories, you will find a list of Normally Allowed Categories. These include normally allowed and safe topics, such as “Advertising”, “Business and work”, “Education”, and “Family Life.”

It will be up to you to determine which categories you want to block or allow for your students. You can manually block or allow a category by clicking the button to the right. Red, left-aligned buttons (dns15) indicate a blocked category. Green, right-aligned buttons (dns16) indicate an unblocked category.

You can easily block or unblock all categories within each Normally Blocked Category and Normally Allowed Category section. Simply click Allow All or Block All next to the section title and all categories within that section will automatically be allowed or blocked.

Best Practices

Customers need to configure their BYOD devices and guest networks with this DNS. Customers should use a separate DNS for users that have Smart Agents installed.

You can learn more about Lightspeed’s database categories in this Web Filter article.