Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

Classroom Orchestrator

Management for Chrome

Client Authentication

  • 1. Instruct users to sign into Google Chrome browser by entering chrome://settings and then clicking Sign in to Chrome or clicking the Chrome menu icon in the upper right-hand of the screen (co-chrome-menu-icon), clicking Settings, and then clicking Sign in to Chrome.

Sign In to Chrome


When users sign into Chrome they must use the email address that is assigned to their Launch user account.

  • 2. Verify that the user is signed into Chrome.

Confirm User Is Signed Into Chrome

Note for Gmail Users:

If you use a address, Chrome will strip out any periods when authenticating. For example, becomes If Launch is configured to use firstname.lastname, then the authentication won’t work. If you are going to use addresses, you need to strip any periods from the address in Launch.

Please note that is only true for the domain; it does affect other domains. Click here to read more about this issue on Google Gmail’s support site.


  • 2. Click Add to Chrome in the upper right-hand corner.

Store-Management for Chrome

Store-Add Management

  • 3. Confirm that the extension has been installed by entering chrome://extensions or clicking the Chrome Menu icon in the upper right-hand of the screen and then clicking Extensions. The following shows a successfully-installed Classroom Orchestrator extension.

Extension-Management for Chrome

Screen Sharing

Screen capture options at the school and district level allow capturing each client’s

  • active window only
  • full screen

Capturing the client’s active window does not require their permission. The default full-screen capture, though, does require permission from the student. In this instance, when a group becomes active, the client will receive a prompt to share their screen. School and district admins can modify screen capture configuration for Chromebooks at the school or district level.

Clients will see a notification stating that screen sharing is active. If a student stops sharing his or her screen the screen sharing notification will pop back up.


Mac and Windows Chrome Browsers