Default Rules

The Internet Access section of Relay controls internet access, Google search settings, and YouTube search settings. You can use this section to determine which websites your users can access, whether you want to enforce Google SafeSearch or not, and to set various in-depth YouTube settings.

As you learned in the Relay – Getting Started course, setting your Rules is an essential step in initial Relay setup. The access rules prevent unwanted traffic from reaching your network and provide a first layer of protection.

Default Rules

The Internet Access section allows you to set basic Google SafeSearch and Bypass settings. You can find these options by navigating to Internet Access > Default Rules and scrolling to General.

Here you can set several distinct Google settings.

  • Toggle Force Google SafeSearch if you want SafeSearch to be forced on all your user searches.
  • Toggle Filter Google image search thumbnails if you want thumbnails from websites in your blocked categories and Custom Block List blocked.
  • Toggle Restrict Access to Google apps if you only want to allow access to specific Google apps domains. Add domains that you wish to allow to the Allow Google apps domains box, separating each domain with a comma. This function is only supported with version 2.1.15 (and higher) of the Relay extension.
  • Toggle Bypass rules on failure to allow traffic to pass through if an allow/block decision cannot be made.
  • Toggle Filter and Report for Chromebooks only to filter and report only on users using Chromebooks. The report will ignore users that are logged in on the Chrome browser on other operating systems.

You can lock General settings by clicking on the circle or arrow to the right of the settings and selecting Lock. These settings will lock for each subsequent group within the Relay hierarchy.

Upon initial setup, you should also review the default Categories.

The Categories can be found under Internet Access > Default Rules in the main Relay left-hand navigation bar.

You can toggle a category on/off by clicking the button to the left of the category name.

  • A green circle showing a checkmark that is right-aligned indicates that the category is on and accessible. (15)
  • A red circle that resembled a stop sign that is left-aligned indicates that the category is off and blocked. (16)

You will need to determine which Categories you want to allow and which you want to block. Each category provides a description of the types of sites within it. If you are unsure how a site is categorized, you can scroll to the top of Rules and search for the site within the Enter a website to check… search bar.

Enter the website URL into the search bar and click Check. In the following example we searched for The results show that Facebook is categorized as forums.social_networking. 

You now know that you need to block the forums.social_networking Category if you want to block Facebook (or allowed if you want to make it accessible.)


Relay has the ability to temporarily restrict internet access to users who persistently try to visit blocked websites. Lockouts can be configured based upon the number of times blocked sites are accessed, which action is taken (block internet or send email notification only) and lockout duration. Enter an email address (or addresses) to send a notification when lockouts occur.

Login to Relay and click Internet Access > Default Rules to enable and configure Lockout rules.

Note: Enabling lockouts and changing lockout conditions can be locked or unlocked.