SaaS Documentation Has Moved: Documentation for Relay, Mobile Manager, and Classroom will no longer be updated on the Community Site and has moved to our Intercom Help Center. This move allows us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here. Note: Longhorn/Web Filter documentation will continue to be available on the Community Site.


Disable Guest Mode (ChromeOS)

Enabling guest mode allows users to bypass your filtering policy. Follow these steps to disable Guest Mode for your ChromeOS devices:

  • Log in to the Google Admin Console.
  • Navigate to Device Management > Chrome Management > Device Settings.

  • Select the top level OU or the OU for all of your Chromebook devices.
  • Scroll down to Sign-in Settings and select ‘Do not allow guest mode’ from the ‘Guest Mode’ drop-down.

  • Click Save to apply the change.