Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

Mobile Manager

iOS Screen Layout

You can now have full control over your students’ supervised iOS 9.3+ and tvOS 11 device screens. With iOS Screen Layout, you can determine the layout of students’ docks and home screens. This includes the exact location of all app icons, folders, and pages.

Note: Layouts are created at the top organization level. Then at the school and group levels, admins can apply the appropriate layout (e.g., high school or kindergarten). See videos below for how to create and apply screen layouts.

Note: No apps are installed through layouts. Rather, they allow you to determine how specific apps should be ordered regardless of whether Mobile Manager installs them or users install them. On the device, apps that are not listed here will be displayed after those that are.

You can access iOS Screen Layout settings by logging into Mobile Manager and navigating to your organization and then Settings -> iOS Screen Layout


On the right-hand side dropdown menu, you will have the option to either use the Device Default layout or to create a New Layout. Click on New Layout if you wish to customize the layout.


The following page will appear. You will have several options on this page, including:

a. Name the new layout
b. Add a folder or app to the Dock section of the device
c. Add a folder or app to the Page 1 of the device
d. Cancel the new layout
e. Reset the layout configuration
f. Save the layout configuration
g. Add another page to the device


Let us dive deeper into adding folders and apps. If you click on add Folder in the Dock section, the folder will appear within the layout grid. You can edit the name of the folder by clicking on the pencil icon to the right of the folder name.


Clicking on add App will bring up a search page, prompting you to specify which app you want to add. You will need to input the app name in the search parameter, choose whether you want an iPad or iPhone app in the dropdown menu, and then simply click on the correct app from the list of results in order to add it to the layout. In our example below, we searched for iTunes and decided to add iTunes U to the layout.


You can now see the iTunes U app in our Dock layout next to the folder we created earlier.


Manipulating the layout within the Dock and each Page is easy. Want the app to appear before the folder? Simply left-click it and drag it to the left of the folder while holding down the left mouse button.


Want the app to appear inside the folder? Simply drag it into the gray box with the folder name that appears under the main layout.


You can create multiple folders within the Dock or each Page, or no folders at all. The organization is completely dynamic and up to you!

If you need additional pages, simply click on Add Page under your last Page. This will create a new box (Page 2 after Page one, for example) under the current Page.




To delete any Page, simply click the gray “x” to the right of the Add Folder | App option.



You can edit any layout you have created by selecting it from the dropdown list and clicking Edit.


Note: Deleting a page will permanently delete all of the layout configurations within that page.

The following is a sample setup we have created to illustrate the organizational power of the iOS Screen Layout function. We had three folders within the Dock section, each populated with three apps. This is only the beginning of the customization options that this function allows. The limit is your imagination!