Lightspeed Dashboard: Bulk Delete Users

Deleting users permanently and completely removes these user accounts from your district. The only exception is content they’ve added to the Campus Library (YouTube videos and websites). Users will no longer be able to log into Lightspeed Dashboard, Mobile Manager, or Classroom Orchestrator.

Use the delete_users.csv file to delete user accounts. This file MUST be named delete_users.csv. Files with any other name, case, or extension will be ignored.

Note: The file begins processing minutes after it is uploaded.

Step 1: Create the delete_users.csv file

To delete users, create a delete_users.csv file, with one line per user, in one of the following formats:

Format A:

Column Field Name Description Note
A unique_sis_user_id Unique ID of the user in your SIS. Must be unique within the entire district required
B username The user’s login name. For users authenticating with an auth source on your Rocket, this should be their network username and must be unique to the district. required
C first_name First name of the user required
D last_name Last name of the user required
E unique_sis_school_id The SIS ID for each school, which must be unique within your district. required

Row Format

Column A Column B Column C Column D Column E
unique_sis_user_id Username first_name last_name unique_sis_school_id

Format B:

Column  Field Name Description Note
A email address Unique email address of the user required

Row Format

Column A
email address

Caution: Open the file in a text editor or spreadsheet, and verify that it contains only users that should be affected by this operation.


Format A:


Format B:

Note: The import files must be named correctly or they won’t be imported.

Important: CSV files must be encoded as “UTF-8 without BOM”.

Step 2: Upload the delete_users.csv file to the Lightspeed Dashboard

  • 1. Navigate to and log in as a District administrator.
  • 2. Click the Admin Tools tile and select SIS.
  • 3. Click the Actions button and select Bulk Delete Users.


  • 4. Click the Browse button to find and select the delete_users.csv file to upload.

Tip: Test by importing a sample file with just a few rows at first, then look at the SIS Error logs to find and correct any formatting errors in the CSV file.