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Mobile Manager

Mobile Manager: Connect Users to Devices by SIS ID and S/N (Organization Level)

Follow the steps below to configure a CSV file to associate previously-enrolled devices with existing users.

Step 1: Create the Devices to Users CSV File

Column Field Name Description
A unique_sis_user_id Unique ID of the user in your SIS. Must be unique within the entire district
B Device serial number The alphanumeric serial number for the device. You can get the device’s serial number by viewing its detail page.


Column A Column B
unique_sis_user_id Device serial number


Sample Excel File

Sample CSV File

Step 2: Import the Devices to Users CSV File into Mobile Manager

  • Navigate to the organization (top) level.
  • Click Settings.
  • Click CSV Import.
  • Under “Connect Users to Devices by SIS ID and S/N” click Choose File.
  • Select the file you created in “Create the Devices to Users CSV File” above.
  • Click Choose.
  • Click Import File.

Note: If the device is already associated with a user, it will remove the old association prior to creating the new one.