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Mobile Manager

Mobile Manager: Decommission Devices by Serial Number (Organization Level)

Organization admins can follow the steps below to configure a CSV file to bulk decommission devices.

Step 1: Create the Decommission Devices by S/N CSV File

Column Field Name Description
A Device serial number The alphanumeric serial number for the device. You can get the device’s serial number by viewing its detail page.


Column A Device serial number





Step 2: Import the Decommission Devices by S/N CSV File into Mobile Manager

  • 1. Navigate to the organization (top) level.
  • 2. Click Settings.
  • 3. Click CSV Import.
  • 4. Under “Decommission Devices by S/N“, click Choose File.
  • 5. Select the file you created in “Decommission Devices by S/N CSV File” above.
  • 6. Click Choose.
  • 7. Click Update.