APN / Cellular

With APN policies you can set the Wi-Fi Access Point Name on mobile devices. This can be particularly useful if you want mobile devices to use Wi-Fi instead of a cellular network.

To view, edit, or delete Access Point Name (APN) policies:

Note:

This feature only applies to iOS6+. In addition, APNs are not always modifiable. And in the United States you must have an unlocked phone for this to work.

    • 1. To view, edit, or delete APN policies for the entire organization, navigate to the dashboard home page. To view, edit, or delete APN policies for a group or sub group, navigate to that group or sub group.
    • 2. Click Policies.
    • 3. Click APN. The following will be displayed:
    • 4. To assign a new APN policy click Add New. The following will be displayed:

Configurable APN settings:

Field Description OS Supported
Access point name (APN) Enter the name of the General Packet Radio Service (GPRS) carrier access point iOS6+
Authentication type From the dropdown list select the authentication type, which can PAP (Password Authentication Protocol) or CHAP (Challenge Handshake Authentication Protocol) iOS7+
User name Enter the user name used to connect to the access point. If this is left blank then the user will be prompted for it during profile installation. iOS6+
Password Enter an optional password used to authenticate with the proxy server iOS6+
Proxy server Enter the host name or IP address of proxy server iOS6+
Proxy port Enter the port number for the proxy server iOS6+
IP Version Select whether to use IPv4 or IPv6 iOS10+
IP Version while roaming Select whether to use IPv4 or IPv6 iOS10+
IP Version while domestic roaming Select whether to use IPv4 or IPv6 iOS10+