Policies Introduction

Windows

Exchange ActiveSync

| Last update: March 28, 2018

To view, edit, or delete Microsoft Exchange ActiveSync policies:

1. To view, edit, or delete Exchange ActiveSync policies for the entire organization, navigate to the dashboard home page. To view, edit, or delete Exchange ActiveSync policies for a group or sub group, navigate to that group or sub group.
2. Click Policies.
3. Click Exchange ActiveSync.
4. If there are no current Exchange ActiveSync policies click Add New. The following will be displayed:

Configurable Microsoft Exchange ActiveSync fields:

Field	Description	OS Supported
Connection Type	Exchange ActiveSync or Exchange Web Services	iOS6+, OS X
Display Name	How the name will be displayed to others)	iOS6+, OS X
Email Address	Enter the email address of the account	iOS6+, Windows, OS X
Internal Exchange ActiveSync host	Enter the Microsoft Exchange server name or IP address for the Exchange ActiveSync host	iOS6+, Windows, OS X
Use SSL	Select (check) this option to allow access to the Exchange ActiveSync server without SSL	iOS6+, Windows, OS X
User	Enter the user name for the account with domain\username	iOS6+, Windows, OS X
Password	Enter the password for the account	iOS6+, Windows, OS X
Past days of mail to sync	Select the number of past days of mail to synchronize from the dropdown list, which can be No Limit (the default), 1 day, 3 days, 1 week, 2 weeks, or 1 month	iOS6+, Windows, OS X
Authentication Credential	Select the certificate used to sign and/or decrypt messages sent from this account. Note: Before you can use this feature you must first configure a SCEP policy and then enable S/MIME	iOS6+
Do not allow user to move messages from this account	Select (check) this option to prevent users from moving messages from this account	iOS6+, Windows, OS X
Exclude this account from recent address syncing	Select (check) this option to include the account on this device with address Recent syncing	iOS6+, Windows, OS X
Send outgoing mail from this account using mail app only	Select (check) this option to let users use mail apps other than the default mail app	iOS6+, Windows, OS X
Enable S/MIME	Select (check) this option to enable Secure/Multipurpose Internet Mail Extensions (S/MIME)	iOS6+, Windows, OS X
Communication Service Rules	Choose an app to use when making calls to contacts from this account	iOS10+, Windows, OS X