Exchange ActiveSync

To view, edit, or delete Microsoft Exchange ActiveSync policies:

  • 1. To view, edit, or delete Exchange ActiveSync policies for the entire organization, navigate to the dashboard home page. To view, edit, or delete Exchange ActiveSync policies for a group or sub group, navigate to that group or sub group.
  • 2. Click Policies.
  • 3. Click Exchange ActiveSync.
  • 4. If there are no current Exchange ActiveSync policies click Add New. The following will be displayed:

Exchange Activesync

Configurable Microsoft Exchange ActiveSync fields:

Field Description OS Supported
Connection Type Exchange ActiveSync or Exchange Web Services iOS6+, OS X
Display Name How the name will be displayed to others) iOS6+, OS X
Email Address Enter the email address of the account iOS6+, Windows, OS X
Internal Exchange ActiveSync host Enter the Microsoft Exchange server name or IP address for the Exchange ActiveSync host iOS6+, Windows, OS X
Use SSL Select (check) this option to allow access to the Exchange ActiveSync server without SSL iOS6+, Windows, OS X
User Enter the user name for the account with domain\username iOS6+, Windows, OS X
Password Enter the password for the account iOS6+, Windows, OS X
Past days of mail to sync Select the number of past days of mail to synchronize from the dropdown list, which can be No Limit (the default), 1 day, 3 days, 1 week, 2 weeks, or 1 month iOS6+, Windows, OS X
Authentication Credential Select the certificate used to sign and/or decrypt messages sent from this account.
Note: Before you can use this feature you must first configure a SCEP policy and then enable S/MIME
Do not allow user to move messages from this account Select (check) this option to prevent users from moving messages from this account iOS6+, Windows, OS X
Exclude this account from recent address syncing Select (check) this option to include the account on this device with address Recent syncing iOS6+, Windows, OS X
Send outgoing mail from this account using mail app only Select (check) this option to let users use mail apps other than the default mail app iOS6+, Windows, OS X
Enable S/MIME Select (check) this option to enable Secure/Multipurpose Internet Mail Extensions (S/MIME) iOS6+, Windows, OS X
Communication Service Rules Choose an app to use when making calls to contacts from this account iOS10+, Windows, OS X