Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

Mobile Manager

Web Shortcuts

With Web Shortcut policies you can push web clips to devices. These web shortcuts appear as Icons on the devices that users can tap to access a URL. They can be used for device enrollment and as a way for younger students to access websites without entering a URL.

To view, edit, or delete web clip policies:

  • 1. To view, edit, or delete web clip policies for the entire organization, navigate to the dashboard home page. To view, edit, or delete web clip policies for a group or sub group, navigate to that group or sub group.
  • 2. Click Policies.
  • 3. Click Web Clips.
  • 4. If necessary, click On Campus to configure an internal Web Clips policy or click Global (the default) to configure a global Web Clips policy.
  • 5. To add a new web clip profile click Add New. The following will be displayed:

Web Shortcuts

Configurable web shortcut parameters:

Field Description OS Supported
Label Enter the name of the label used to describe the web shortcut iOS6+, OS X, Windows 8.1, LMA Agent
URL Enter the URL to be displayed when the web shortcut is opened
Note: You can use the %user_enrollment_url% variable in this field. See Policy Variables for more information.
iOS6+, OS X, Windows 8.1, LMA Agent
Removable Select (check) this option to enable removal of the web shortcut iOS6+
Icon Click Select Icon to add a custom icon to this Web Shortcut.
Note: See below for detailed steps to add a custom icon.
iOS6+, OS X

Creating a Custom Web Clip Icon

Follow the steps below to create a custom Icon for iOS6+ and OS X Web Shortcuts. Please note that on iOS6+ devices the custom Icon will be replaced by the website’s Icon once it has been visited.

  • 1. Follow the steps above to configure a new Web Shortcut.
  • 2. In the Icon row click Select Icon.

Web Shortcuts 2

The following will be displayed:

Web Shortcuts 3


  • 3. Perform one of the following:
    • Use an existing Icon: Select an existing Icon and then click Select. Proceed to Step 4.
    • Upload a new Icon: Click Upload. The following will be displayed.


    • Drag and drop the Icon or click Browse to search for the icon on your computer. If you clicked Browse select the Icon and then click Choose.
    • Click Add.
  • 4. Click Save. The custom Icon will be displayed in the Icon row next to the Select Icon button as shown below.

Web Shortcuts 4

Note: Some Websites have an “Apple Touch” Icon built coded by default. This will override the custom icon setup in mobile manager option.