Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.


Troubleshooting: Google SSL Decryption Exclusions (Relay Smart Agents)

The following are SSL Decryption Exclusions that can be used when troubleshooting connection issues with Google products. These are not meant for general production settings.

Needed for most google services:

For Gmail:

For Chromebooks:

For Google Drive:

For Google Docs:

For Google Classroom:

For Google Play Store:

For Google Talk (Hangouts):

For YouTube:

For the iOS Gmail App:

For Google Backup and Sync (Google Filestream):