Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.


Troubleshooting: Relay Users Showing by School and not by Grade

If your Relay users are all showing together under a single school and are not divided by grade, then you may have to perform a SIS import of your users.csv file. You can identify school and grade data within that file. This, in result, will distribute your students by both school and grade across all Lightspeed products.

Learn more about: SIS Integration