Uninstalling Lightspeed Systems Security Agent for Windows Using Group Policy

This article will explain how to properly set up a Group Policy to uninstall the Security Agent using the Lightspeed Systems Uninstall_Tool.exe tool. The tool will remove the Security Agent files and registry information from the computers. The tool will also be removed from the machine after it has run on the machine. If these instructions are not followed correctly it could result in registry issues related to visual basic.

  • Download the Lightspeed Uninstall_Tool.exe from http://dgnvssbnp2qja.cloudfront.net/ftp/tools/Uninstall_Tool.exe and save it in a shared folder location that all computers have access to.
  • Download the uninstalltool.bat file from http://dgnvssbnp2qja.cloudfront.net/ftp/tools/uninstalltool.bat. This file will be the start-up script referenced in the following steps and can be saved in the same shared folder as the Uninstall_Tool.exe.
  • Edit the uninstalltool.bat using a text editor. Change the network location in the third line from “\NETWORK SHARE...” to the location of the Uninstall_Tool.exe. For example “\Name of File ServerLightspeedUninstall_tool.exe“.
  • **IMPORTANT NOTE: The Uninstall_Tool.exe must be run on the local computer. If you choose to edit the batch file please make sure that the Uninstall_Tool.exe is copied to the machine and not run from the network location.
  • Log onto your network’s Active Directory server as a domain administrator, and then launch the Group Policy Management tool from the Administrative Tools menu.
  • Locate the OU that you want to have the GPO linked to. Right-click that OU, click Create a GPO in this domain, and Link it here….
  • Enter a descriptive name for this new Group Policy, such as “Security Agent Uninstall” and click Enter.
  • Select the new GPO name that you just created and click Edit. This starts the Group Policy Editor.
  • In the console tree navigate to Scripts (Startup/Shutdown).
    • Group Policy object->Computer Configuration->Windows Settings->Scripts (Startup/Shutdown)
  • In the details pane, double-click Startup.
  • In the Startup Properties dialog box, click Add.
  • In Script Name, type the path to the script, or click Browse to search for the script file in the shared folder where uninstalltool.exe is located. Script Parameters can be left blank. Click OK and then OK again in the Startup Properties Window.

After setting up the Security Agent Uninstall Group Policy the computers will start to remove the Security Agent upon reboot once the Group Policy has been applied to the computers. Once the Uninstall_Tool.exe has run on a computer it will write a log file located in c:Uninstall_Tool.log. If the Uninstall_Tool.log is removed from this location the Uninstall_Tool.exe will run again on the next time the Startup Script is run.