View iOS Console Log
Viewing your iOS console log may help in troubleshooting issues with iOS apps. Refer to the following steps as a guide to viewing console logs:
Apple Configurator 2
- Download, install, and launch the Apple Configurator 2 from the App Store.
- Connect your iOS device to your mac and trust the computer when prompted. You should see all your connected devices in the Apple Configurator 2 home screen.
- Double-click the name of the device that you are running the log file on.
- Click Console (from the window’s main menu). The activity log displays on screen.
- Click Clear to clear log activity, then replicate the issue-actions as needed.
- Click Save to save a copy of the log file.
- Download and install Xcode on your macOS machine.
- Connect your iOS device to your mac machine.
- Launch Xcode then click Windows > Devices and Simulators (from the Xcode main menu).
- Replicate the issue-actions as needed.
- Select your connected device from the device list (left-side menu).
- Click the up-traingle (bottom of the window) to view device logs.
- Click the down-arrow (bottom-right of the window) and save the device log file.
- Click View Device Logs (below Device Information, right-side panel).
- In the Process column, identify and select the app name and click Crash Log to view the log contents.
- Or, right-click on the app name and select Export Log to save the crash log.
- Download, install, and launch iTools on your Windows machine.
- Connect your iOS device to your PC.
- Click Toolbox.
- Click Real-time log (below Advanced Features) then replicate the issue-actions as needed. Real-time log activity displays in the window.
- Click Save to save the log activity as a file.