User Agent – Hardware and Software Requirements

User Agents

This software, with versions for Macs, and Linux, provides complete user/machine name reporting to the Rocket appliance.

Mac (MUA) Linux (LUA)
Software Mac OS 10.10.x (Yosemite)
Mac OS 10.9.x (Mavericks)
Mac OS 10.8.x (Mountain Lion)
Mac OS 10.7.x (Lion)
Mac OS 10.6.x (Snow Leopard)
Mac OS 10.5.x (Leopard)
Mac OS 10.4.x (Tiger)
Hardware Macintosh Intel and Power PC (Universal Binary) No Hardware requirements


Mac User Agent: The current Lion-compatible versions (v3.1) will continue to function on any Mountain Lion (OSX 10.8) or higher upgrade. However, if you are installing on OSX 10.8 or higher, you will need to download a newer installation package to handle the new Gatekeeper requirements (to only allow software from the App store and known developers). Download the installer at Agents and Downloads

Thin Client Agents

Software Windows 8.1 / 8 /  7 / Vista / XP
Terminal Server
Citrix Server
NComputing access terminals
Hardware None


Two versions exist, a 32-bit and a 64-bit version of the Thin Client User Agent. The 64-bit version is to be installed on 64-bit machines and will filter both 32-bit and 64-bit browser applications.