SaaS Documentation Has Moved: Documentation for Relay, Mobile Manager, and Classroom will no longer be updated on the Community Site and has moved to our Intercom Help Center. This move allows us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here. Note: Longhorn/Web Filter documentation will continue to be available on the Community Site.

Web Filter 3

Where Can I Find My Customer ID and Account Number?

You can find your Customer ID and Account number in several places:

1. The “Thank You” and “Purchase” emails you received from Lightspeed Systems upon purchasing software, hardware, or licenses contain your Customer ID and Account number.

2. In the Web Filter under Web Filter > Settings > About > Licensing (below Software). Click the gear icon to open the License page.

3. You can always ask your Account Representative.

4. You can always email