Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

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Where Can I Find My Customer ID and Account Number?

You can find your Customer ID and Account number in several places:

1. The “Thank You” and “Purchase” emails you received from Lightspeed Systems upon purchasing software, hardware, or licenses contain your Customer ID and Account number.

2. In the Web Filter under Web Filter > Settings > About > Licensing (below Software). Click the gear icon to open the License page.

3. You can always ask your Account Representative.

4. You can always email