Lightspeed Systems Community Site
Login
Contact
Support
Training
Toggle navigation
Product Info
Web Filter 3
Relay
Mobile Manager
Relay Classroom
Training
Library
Teacher University
Resources
Start
What’s New
Release Notes
Dev Hub
Downloads
Feature Requests
Tips and Tricks
White Papers
Blog
Support
Submit a ticket
View Database
Key Docs + Policies
Current Status
Search the entire Community site
Relay
Troubleshooting
Disable Guest Mode (ChromeOS)
Lightspeed Database Categories and Category Numbers
How many days does Relay store data?
Google Chrome Extension background pages not available
Error: “google.com is not available because it is categorized as search”
Relay + Rocket: Best Practices
Overrides vs Student Overrides
Prevent students from visiting sites with “unblocked” in the URL, while still allowing Google
Video thumbnails are blocked when video restrictions are not enabled
Sites in my Custom Allow List are still blocked
Why do some reports display a visit duration of 0s?
Mac Smart Agent not connecting to the App Store
Troubleshooting: Office 365 SSL Decryption Exclusions (Relay Smart Agents)
Troubleshooting: Google SSL Decryption Exclusions (Relay Smart Agents)
Reports Display Incorrect Time
Google Backup and Sync Tool
Dashboard Cache
Users Showing up in Home, but not in other OUs
I’ve pushed out the Relay Extension, but Nothing is Showing Up
Error: Waiting for Website, Waiting for Relay Extension
Syncing with Google Classroom – Relay
Troubleshooting: Relay Users Showing by School and not by Grade
Unable to Access Google OUs for Rule Sets
Error: The page you were looking for doesn’t exist”
How to Perform Web Filter Functions in Relay
Location Tracker Not Working
Device Detective Extension is Pushed, but Nothing is Happening
Flagged Terms CSV
How to add another Administrator to Relay