Using Data for Good: How Relay Reports & Insights Save Lives

Lightspeed Systems’ goal is to provide schools with smart, advanced tools to help keep students protected from harm. Technology plays a critical role in advancing learning. Sadly, exposure to the internet (and social media, specifically) is linked to an increased risk of depression and other mental health issues. Among 12- to 17-year-olds, suicide is the second leading cause of death.

It’s essential for K-12 employees and parents to be informed of these trends. In honor of National Children’s Mental Health Awareness Day, we’re raising awareness to help schools better identify high-risk student behavior online.

Here are just a few ways Lightspeed Systems Relay makes it easier to identify mental health concerns and risky behavior — like bullying, self-harm, and suicide threats.

1. Threat Check

Threat Check is a new feature in Relay to surface high-risk activity, both online and offline. Using Threat Check’s holistic activity analyses coupled with offline activity inputs (such as reporting threatening speech or bringing a weapon to school), IT can review specific students and behaviors then escalate if necessary.

In Threat Check, students who are showing high-risk activity are automatically added to a Review list. If IT reviews this activity and deems it suspicious, the admin can add students to a Watchlist. Students can also be manually added to a Watchlist.

IT can share reports from Threat Check with appropriate staff, as well as receive text and email notifications anytime a student is added to the Watchlist or Review.

Read more about this smart new feature to help keep your students safe.

2. Flagged Alerts

Relay’s Flagged Terms feature is a core element of pinpointing suspicious student behavior. IT can set custom Flagged Terms and phrases with corresponding danger levels, and receive immediate, daily, and weekly email alerts.

Robert Williams, director of technology at Nye School District, recently began leveraging Relay for his district. “Within the first week, [Relay] identified two students in one of the schools that were researching a suicide hotline,” he said. (You can read more about Robert’s experiences with Relay in this case study.)

With Relay, schools can set Flagged Terms based on user input, not just page scanning. This adds helpful context to any Flagged Term alerts, helping IT more easily assess students in immediate danger.

Read more about Flagged Terms in Relay here.

Speaking of reporting, we recently updated Relay’s User Overview report to help surface key data on student device activity, including flagged content; top sites, searches, and content categories; and more.

Learn more about User Overview here.

3. Classroom Insights

During class time, teachers are engaging directly with their students, but they also need to know what students are doing on their devices.

With Classroom, we liberate teachers from their desks and the time-consuming nature of monitoring student screens, revealing key insights on student browsing activity via automated alerts. Who’s on task, who’s distracted, and who needs help? With Classroom, teachers will know all the answers.

Best of all, Classroom is included free with Relay. Learn more about Classroom here!

With key insights, real-time alerts and shareable reports, Relay makes it easier than ever to help students in trouble.

Learn more about Relay and request a demo to see how it can help keep your students safe.

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