Introduction

Lightspeed System’s Mobile Manager is a MDM (Mobile Device Management) solution designed specifically for schools.  Mobile Manager makes it easy to manage devices distributed throughout your district and to maximize their educational benefits. Mobile Manager puts the control in your hands, allowing you to set custom settings, manage users and devices, push apps and books to user devices, and run in-depth usage reports.

Mobile Manager can be easily accessed through the Launch dashboard. Launch is the single launchpad to any Lightspeed Systems product. You can access Launch through https://launch.lightspeedsystems.com.

Signing In

Follow the steps below to log in to your Launch account.

launchloginoptions

Your school organization has likely made logging in easier by integrating with your email platform or your school network directory–so you won’t have to memorize yet another set of login credentials to access this site.

To sign in with your Google or Office 365 credentials, click the appropriate link and use the Google or Office 365 email address associated with your school login.

loginwithgoogle

MMo365auth

To sign in with your school network or Lightspeed credentials, click Lightspeed Systems

  • 1. Enter your school username and password, then click Sign In.

 

You are now logged into Launch!

teacherdashboard2

Signing Out

Sigining out is as easy as clicking Sign Out.

To end your login session, just click Sign Out (in the upper right).

signout

Accessing Launch

To access Mobile Manager, navigate to your Launch dashboard and click on Mobile Manager.

Please note that all lessons in this course will focus on Mobile Manager for Admins. Please see our Mobile Manager for Teachers course for a brief overview of using Mobile Manager as a teacher. 

 

*Your Launch dashboard will vary depending on which services you have.

This will take you to the Mobile Manager Admin dashboard. The Mobile Manager Admin dashboard provides a graphical summary of your users, devices, groups, and apps.

 

The dashboard provides a wealth of information, including:

  • Users By School (top left)
  • Groups By School (top right)
  • A breakdown of schools, groups, and devices (bottom left)
  • A breakdown of recently added apps and devices (bottom right)

 

You can use this information as a quick overview of your entire organization.

Inheritance and Hierarchy

Lightspeed Systems Mobile Manager is set up the same way your educational institution is set up, in a hierarchical fashion, which is part of what makes it such a powerful solution for schools. The top level is your Organization, followed by your Groups. Setting up your devices in this way gives you the most flexibility to configure your settings to work the way your organization works, allowing smaller groups down the hierarchical tree to be configured especially for their needs without affecting other groups.

Inheretence

Take a look at the inheritance

With the hierarchical setup, Mobile Manager sets policies via inheritance. By default, when you configure a setting, it automatically applies the setting to all the child groups beneath it. This allows for rapid configuration across your district, while still remaining agile, allowing individual groups to set up their own policies.

Inheretence2

About Inheritance:

Similar to genetic inheritance, your groups are set up to inherit traits from their parent group and pass those settings on to their child groups. Unlike genetics, if you want to change the settings for a particular group, you can!

Locking Policies

If you wish to impose settings on a group or groups, and thereby not allow them to alter the inherited configuration, you can easily lock the policy setting.

Inheretence3

Multiple Groups

Devices can be in many groups at once. If, for example, as shown in the figure above, a device is in Group F it would inherit settings from Groups C and A. The device will only show a single group. This is because Mobile Manager will now compile all groups’ settings into a single profile for the device to make changes show on the devices faster.

Devices get the lowest settings on the tree. For example, if “Allow use of camera” is disabled in group A but is enabled in group G, then cameras will be enabled unless “Allow use of camera” is locked in group A.

When an administrator applies a restriction or allowance to a group, the users will pick up the nearest applicable policy on the hierarchical structure. If there is a conflicting change that has been made by two administrators at the same hierarchical level, then the most restrictive policy is applied.


In our demo environment, Southern Academy is the organization. Under the main organization, we have several groups, each composed of a different school.

 

Within each school, there are further groups. For example, Touring Magnet School has groups for individual classes, such as an English, Spanish, and Social Studies. These groups are Tier Three groups, proceeding Tier Two (Touring Magnet) and Tier One (Southern Academy).

These unique groups allow us to assign different settings (policies) to different groups based on the needs of the particular group. For example, we can give individuals within the Staff group less restricted access to various functions. This allows us to assign a certain set of more restrictive policies to students and another set of less restrictive policies to staff. You will learn more about policies in following lessons.

The following screenshots show the group structure of our demo organization as you navigate through the hierarchy. Click on the Group Switcher to open the hierarchy window and click on group names to navigate through the organization.

 

Click the arrow to select the group and make changes to the group (and sub-groups) as needed.

 

You’ll see the current group selected at the top of the interface next to the Group Switcher and you can navigate back to higher groups by clicking on the group name in the hierarchy list.

With the hierarchical setup, Mobile Manager sets policies via inheritance. By default, when you configure a setting, it automatically applies the setting to all the child groups beneath it. This allows for rapid configuration across your district, while still remaining agile, allowing individual groups to set up their own policies. In other words, all settings (policies) that you have set for your Tier One group (Southern Academy) will automatically apply to all tiers under in (in this case, to Tier Two groups, which are the different schools, and all Tier Three groups, which, in the case of Touring Magnet School, are the various classes.) 

The following example illustrates the concept of inheritance.

Currently, we have the camera policy within Southern Academy, the Tier One organization, set to On and locked. (Policies will be explained in detail in Lesson 6.)

 

As a result, the policies in all Tier Two groups (and those in every following tier), are automatically set to have the “Allow use of camera” settings to On (and locked), inheriting the settings from the Tier One group.

 

Every single group within every single tier under each Tier Two group will also inherit this setting.

Prerequisites

Supported Operating Systems

(The newest the better since each new version comes with new features.)

iOS

  • iOS 5
  • iOS 6
  • iOS 7
  • iOS 8
  • iOS 9
  • iOS 10
  • iOS 11

Note: Some policies require iOS 6, iOS 7, iOS 8, or iOS 9 and higher. These requirements are documented on the Policies section.

Android

  • Android 4+
  • Kindle Fire (running Android)

Windows

  • Windows 8.1
  • Windows 10

OS X

  • OS X 10.7 Lion
  • OS X 10.8 Mountain Lion
  • OS X 10.9 Mavericks
  • OS X 10.10 Yosemite
  • OS X 10.11 El Capitan

Chrome OS

  • Chrome OS v45+

Supported Browsers

  • Chrome 22+
  • Firefox 27+
  • IE 11+
  • Microsoft Edge
  • Opera 12.18 +
  • Safari 9+

Required Ports

For a list of the ports that need to be open, see the Knowledgebase article.

Take the quiz!

Users and Groups

Manage your users by navigating to Admin Tools > Users from the Launch Dashboard.

1

Add New Users

To add new Users, click the icon in the lower-right corner of the Users page.

In the Create User window, complete the user information fields (First Name, Last Name, email, etc.) and click the green checkmark to save the new user.

Edit User Information

On the Users screen, you can:

  • a. Search for your users in the search field
  • b. Results will show below. Clicking on a user name will open their details to the right.
  • c. Edit the username by clicking the edit icon
  • d. Edit the user information by clicking the edit icon
  • e. Clicking the Actions button allows you to disable, delete, or archive/un-archive the user account
  • f. Click the plus (+) sign to add the user to a Group
  • g. Click the x to the right of a Group to remove the user form a Group.

2

Note the following guidelines for user profiles:

  • Relay requires an email address for Windows and Mac Smart Agents.
  • When email address is indicated, it must be unique to this account. Email addresses cannot be shared or used on multiple accounts.
  • Add the school name by typing the beginning characters and selecting from the drop-down menu.
  • Screen name must be a unique identifier.
  • Relay Smart Agents also require the domain be included with the username — “Domain\Username”.
  • Password is only required if the user will not be authenticating against your network directory. If that’s the case, be sure to also select No for “Rocket Auth.”

Manage your groups by navigating to Admin Tools > Groups from the Launch Dashboard.

3

Adding Groups

To add new Groups, click the icon in the lower-right corner of the Groups page.

In the Create Group window, complete the group information fields (Title, Owner, School, etc.) and click the green checkmark to save the new group.

Editing Groups

On the Groups screen you can:

  • a. Search for your groups in the search field
  • b. Results will show below. Clicking on a group name will open up its details to the right
  • c. Edit the group name by clicking the edit icon
  • d. Edit the group information by clicking the edit icon
  • e. Clicking the Actions button allow you to delete the group
  • f. Click the plus (+) icon to add Subgroups to the group
  • g. Click the plus (+) icon to add Members (users) to the group
  • h. Click the dropdown icon and select Delete Member to delete a user from the group

4

Navigation

Navigating Mobile Manager

Navigating Mobile Manager is easy. You will always begin at the top of your Organization, usually your district, organization, or school office. After you log in, you’ll see your Dashboard display pertinent information for your Organization, including user, group, app, and device statistics.

Clicking on the Group Switcher icon to open up your organization and display all of your Groups. In our case, each Group is a school within our organization.

Clicking on a Group will open up subgroups. In our case, our subgroups within our Southern Academy group are the classes within that school.

Within your Organization, and each subsequent Group, you will find a variety of categories. Navigate between various Mobile Manager categories by clicking on the icons within the left-side navigational menu.

Each category has a menu with additional sub-categories that is located on the left-hand side of the category box. You can navigate between various subcategories by clicking on each subcategory. Here, you can see the various subcategories of the Policies category.

Take the quiz!

Devices

Once you have created your groups, you will need to add devices to populate your groups.

Adding Devices through SIS Integration

Make sure that you are fully familiar with Mobile Manager and have completed this entire course before you attempt to use SIS Integration.

Enrolling Devices

It’s easy to enroll devices through bulk or individual enrollment. First, make sure that the device meets our prerequisites.

To manually enroll a device:

  • To enroll the device in your organization, navigate to the organization (top) level. To enroll a device in a group, sub group, admin, or user, navigate to the group, sub-group, admin, or user.

  • Click Enroll Device. The following will be displayed in a new tab or window on the device.

Perform one of the following:

iOS

  • Bulk Enrollment (Recommended).
    For iOS and OS X devices, click the blue bar in the Apple Bulk Enrollment box on the left side of the page. The file install.mobileconfig will be downloaded to your system. Use Apple Configurator to upload this file to each device along with a Wi-Fi profile. Learn more about Apple DEP.
  • Individual Enrollment. Open the URL under iOS and OS X with the web browser on the mobile device you want to register and follow the sign up instructions. Learn more about iOS enrollment here.

OS X

  • Individual Enrollment. Open the URL under iOS and OS X with the web browser on the Mac you want to register and follow the sign up instructions.

Android

  • Individual enrollment. Enter the code under Android on the device when prompted. Learn more about Android enrollment here.

Windows

  • Individual Enrollment. Use this URL to enroll a Windows device. Learn more about Windows enrollment here.

Reenrolling Devices

If a student unenrolls a device without authorization click the Reenroll Device button to reenroll it. Use the URL it generates and the device will be placed back to where it was.

 

 

Apps

Now that you have your users, devices, and policies set up, you can add Apps!

Please note that anytime you install an app through Mobile Manager, uploaded or installed, each device on the network will be downloading and installing an app. If the app is large it can take a lot of bandwidth. The maximum file size for an app is 700MB. Currently, there are no plans to increase this limit. Lightspeed Systems created this limit to prevent large file uploads from possibly bogging down a network to the point where no traffic could be passed.

Introduction to Apps

From the left-side menu, navigate to Apps:

From this window, you can install, assign, and remove apps for users. Additionally, you can manage the available self-service apps.

Selecting Apps

You can select all of the apps by clicking the checkbox next to the App header, or you can click the checkboxes next to each app to select an individual app.

Deploying Apps

After selecting your apps, the bottom of the window will show a green deploy button. Click the button in order to deploy.

Installing Apps

Click on the green Install button in the upper right of the App pane to open the Install Apps pane:

There are three ways to install apps: Managed Licenses, Uploads, and Store

Managed Licenses

From the Managed Licenses tab you can install and deploy your Apple Managed Distribution and your Windows Business Store Portal apps.

Prerequisite for Apple Managed Distribution Apps: Setup your Managed Distribution Service in Mobile Manager
Prerequisite for Windows Business Store Portal Apps: Setup your Business Store Portal in Mobile Manager

Installing Managed Licenses
From the drop-down menu, select your service from the list. This will show the available apps from that service.

Uploads

Follow these steps to upload apps to Android and Windows devices.

Bandwidth Warning

Please remember that anytime you install an app through Mobile Manager, uploaded or installed, each device on the network will be downloading and installing an app. Large apps can take a lot of bandwidth.

Maximum File Size

The maximum file size for an app is 700MB. Currently, there are no plans to increase this limit. Lightspeed Systems created this limit to prevent large file uploads from possibly bogging down a network to the point where no traffic could be passed.

Before uploading the app, follow these guidelines to download the necessary file:

  • Android
    1. Download the app from the Google Play Store to your device.
    2. Use a third-party app to backup the .apk file. (For example, you can use ES File Manager Explorer.)
    3. Move the .apk file to your computer.

Uploading Apps to Mobile Manager

    1. Navigate to the Apps page and ensure that Assigned Apps is selected.

    1. Click the Install button. This opens the install Apps page:

    1. Select a device type from the drop-down menu.

    1. Click Choose File, navigate to and select the local file, then click Upload App.

Store

  • Select Assigned Apps or Inherited Apps then click the Install button. This opens the Install Apps page.

  • Select the Store tab.

  • Choose a device type from the drop menu (iOS – iPhone or iOS iPad) and enter the app name or a keyword in the search field. A list of search results displays.

  • Select the checkbox next to the name of the app you need to deploy.

  • Click the Deploy… button. The Deploy Store Apps window opens.

  • Choose one of the follwing options then click Deploy Now.
    • App Store– Devices will display an “App Installation” notice that the device user must accept before the installation can proceed.
    • Managed Distribution– Select a distribution service from the drop menu.

Self-Service Apps

Rather than pushing apps to all users within a group, add the apps to the list of Self-Service apps. These apps are available for users to download from the Self-Service Portal.

Note: Users must be assigned to devices to download Self-Service apps from the Self-Service portal. Users must also be members of the group where the app(s) is installed.

Look for this list of Self-Service apps by navigating to the Apps page and selecting the Self-Service Apps tab.

Users (students) will see the apps available to download from the app Portal on their device.

Enable the Portal

Before you add apps to the Portal, you must enable the portal in Mobile Manager’s settings.

Note: Enabling the Portal must be done at the highest level within your organization’s hierarchy.

From the left-side navigation menu, click Settings > General. Scroll down to Portal and mark the checkbox next to Enable. Then click Save to apply the setting.

While Portal is provisioning your devices, the following message will be displayed. This may take several minutes.

Once the provision is complete, the following message will display:

Adding (Self-Service) Apps

On the Apps page (with Self-Service selected), Click the Add button.

This opens the Install Apps page, refer to our Installing Apps documentation for more details.

Once you add these self-service apps to the portal, refer to this documentation to help your users access apps from the Portal.

Updating Apps

Follow this procedure to update your Assigned Apps:

  1. Navigate to the Apps page from the left-side menu.
  2. Click on the name or icon of the App you want to update to open the app details window.
  3. Click Advanced then click Check for Updates.
  4. An orange dot above the app icon indicates that an update is available to download.
  5. Click on the app name or icon again to open the app details window.
  6. Click Update to X.X.XX to complete the update.
Note: You have to be in the top Group in which the app is assigned in order to be able to update it.

Uploaded App or Enterprise App – Android, Windows, and iOS

To update this type of app, an admin user must upload a newer version of the app to the same group that the app is located at. Uploading the app to a child group will not cause the app to update; the upload will just fail.

Learn more about Updating Uploaded Apps here.

Reinstalling Apps

Follow these steps to reinstall apps:

  1. Navigate to the Apps page from the left-side menu.
  2. Select the checkbox next to the app you want to reinstall.
  3. You can select multiple apps or all apps by selecting the checkbox at the top of the list.

  4. Click the down-arrow to open an action menu then click Reinstall.
Note: The reinstall function has an hour cool-down time.

App Configuration

Mobile Manager supports separate configurations for iOS apps. A different configuration plist file can be set in each container (district, school, or group). This file can be any text file with a plist dictionary of keys and values. In addition, policy variables will also work in this file.

The method by which App Configurations are applied to apps has changed. This was formerly done on the Apps page, but has now moved to the Policies page under the App Configurations section.

Different App Configurations can be set at each level as mentioned above. If a user/device encounters an app with multiple configurations, it will use the one at the lowest level. If multiple App Configurations are encountered at the same level with no other configurations below it, the first one found will be used. This would be considered an invalid configuration, however, since there is no way for Lightspeed to guarantee what App Configuration will be used.

To set an App Configuration for an app, follow the steps below.

1. Navigate to the container (district, school, or group) where you want to configure an App Configuration.

2. Select Policies and then select App Configurations.

 

3. The following page will appear. Click on Select configuration to the right of the app you want to apply a configuration to.

 

4. Click on Upload.

 

5. The following will be displayed. Either browse for a file or directly drag and drop a file into the Select configuration box. Give the file a name in the Name field and click Add. The Configuration will now be assigned to the app.

6. Perform the previous steps for every app you wish to apply a configuration file to.

Important: Remember to click Save on the policy page when done adding configurations to a particular container. Otherwise, the settings will not be applied. After you upload the configuration and click Save, this will automatically send the configuration to each device in the group and to any devices where this policy is inherited.

The App Configurations policy uses inheritance like all other policies. On the App Configurations policy page, one can see what App Configurations are inherited and what App Configurations are being used. Click on the green configuration button to the right of the app name to see the App Configuration details in a popup window.

The following is an example of a configuration popup:

By clicking the Select configuration button, an existing configuration can be selected for the app or a new one can be uploaded.

Select an already uploaded configuration by clicking one of the configurations available, or click the upload button to upload a new configuration, similarly to the steps above.

Note: App Configurations can be set as Global or On Campus policies and can also be used as a Timed Policy.

If an app is deleted before the App Configuration is deleted, you will see a warning in red text on the App Configurations policy page informing you that the app is no longer inherited or installed in this group, so the app configuration will no longer be applied.

App Configurations can also be viewed on a per device basis by navigating to the device, and then selecting the Apps tab. An app that has a configuration applied will have a Show button under the Configuration and Feedback header. Clicking the Show button will display the App Configuration. This can be especially useful for making sure the app has the correct configuration settings, making sure policy variables in the configuration correctly resolved to real values, and that the device got the configuration in the first place.

You can manage App Configurations through the Settings > App Config Management page.

Learn more about: Managing App Configurations
Note: These settings will only show at the District level.

Viewing App Details

To view app details, click on the app name to open the app detail window.

Assigned Apps

  • App Name
  • Deployed Version
  • Bundle ID
  • Operating System
  • Age Rating
  • Latest Version Release Date

Self-Service Apps

  • App Name
  • Deployed Version
  • Bundle ID
  • Operating System

Inherited Apps

  • App Name
  • Deployed Version
  • Bundle ID
  • Operating System
  • Age Rating
  • Latest Version Release Date

Removing Apps

Remove any app installed on your managed devices. Navigate to your Apps list and follow these steps to remove an app.

Note: You can only remove an app at the organization or school level (hierarchy). You cannot remove apps at the “group” level.
  1. Select the checkbox next to the app name (or select the checkbox of the App list to select all.
  2. Click the Remove drop-menu then click Remove again.

Unassign Apps

Unassign any app installed on your managed devices. Navigate to your Apps list and follow these steps to remove an app.

Assigned Apps

  1. Select the checkbox next to the app name (or select the checkbox of the App list to select all.
  2. Click the Remove drop-menu then click Unassign.

Self-Service Apps

  1. Select the checkbox next to the app name (or select the checkbox of the App list to select all.
  2. Click the Unassign button.

Books

You can add books to your groups within Mobile Manager, pushing the books to all users. The Books page lets you view, review, install, delete books on your devices.

Viewing Books

  • 1. Navigate to level where you want to view its books.
  • 2. Click Books.

Books

Click:

  • Assigned Here to view books assigned at this level
  • Inherited to view books that were inherited from parent groups
  • Install Book to install a book.
Field Description
Name The name, genre, whether it’s explicit or not, the upload type (Managed Distribution [MD], Web, Upload), Managed Distribution service (if applicable), and the book URL (if applicable).
Type Whether this book was uploaded (Uploaded Book), downloaded from the web (Web Book), or purchased through Managed Distribution (MD Book).
Price How much the book costs.
Kind The book kind (for example, an ebook).
Size The size (MB) of the book.
Device Type The type of device.
Installed At The day and time when this book was installed.
Export Click Export and a CSV file with a list of your books will be downloaded to your computer.
Review Click this field to view more details about this book (if available), distribute licenses (Managed Distribution only), reinstall it, unassign it, add a description (uploaded and web books), or to remove this book. See the “Reviewing and Removing Books” section below for more information.

Installing Books

Follow the steps below to install a book.

    • 1. Navigate to the level where you want to install the book.
    • 2. Click Books.
    • 3. Click Install Book.

Books2

  • 4. From the dropdown select the installation type, which can be Upload, Web, or Managed Distribution.

Books3

    • Upload – Click Choose File, select the file, click Choose, and then click Install.
    • Web – Enter a name, enter an author (if needed), enter the book’s URL, and then click Install.
    • Managed Distribution – Select the Managed Distribution service from the dropdown and then click Install in the row of the book you want to install.

Reviewing and Removing Books

You can view more details about a book (if available), distribute licenses (Managed Distribution only), reinstall it, unassign it, add a description (uploaded and web books), or to remove it by clicking Review in its row.

Books4

 

Button Function Book type
Pencil Icon Click to enter or modify the description of an uploaded or web book. Uploaded, Web
Update META info Click to retrieve book title, author, description, and icon from the iTunes store Apple iBook (Managed Distribution only)
Distribute Licenses Click this button distribute licenses for this book. Apple iBook (Managed Distribution only)
Reinstall Book Click to reinstall it. All
Edit Click to edit the title, author, description, or icon Uploaded
Unassign Books Click to remove (unassign) this book from the current group. All
Remove Book Click to remove this book completely from Mobile Manager. All

 

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Settings and Admins

Settings

Use the Settings page to configure District and Group settings for setting the default language, overriding iOS app age restrictions, Managed Distribution, Apple’s Device Enrollment Program (DEP), internal and external network settings, CSV import, Microsoft BSP, Google, Apple Classroom, Wallpaper Management, Certificate Management, URL Management, Icon Management, App Config Management, and authentication enrollment.

Learn more about: Settings

Just follow these simple steps
1. To configure settings for your organization, navigate to the top (district) level. To configure settings for a group, navigate to that group.

2. Click the Settings button. The following will be displayed.

3. Click General (for default language and app override), Managed BSP, Managed Distribution, Apple DEP, Network, Enrollment, CSV Import, or Google, as appropriate.

Admins

Use the Admins page to view and edit Mobile Manager administrators.

To view current admins, navigate to the level you want to view and then click Admins.

 

To view details about an admin, click his or her row. The following will be displayed:

Admins2

The following table describes the fields on this page.

Field Description
First Name The admin’s first name.
Last Name The admin’s last name.
Email The admin’s email address.
Screen Name The admin’s screen name (unique site-wide identifier)
User Type The admin’s role (Student, Staff).
SIS ID The admin’s SIS (student information system) ID.
Language The admin’s language.
School The school associated with this admin.
Edit Details Click this link to edit this admin.
Add Device Click this link to add devices to this admin. See Adding Devices to Users and Admins for more information.
Admin Devices This table lists all devices assigned to this admin. Click Remove from user on a device to remove it.
Admin Groups This table lists all groups that this admin belongs to. Click the group name to be taken to its page. Then click Remove on a group to remove the admin from it.
Admin Roles This table lists all groups that this admin is an administrator for. Click the group name to be taken to its page. Then click Remove on a group to remove the admin as an admin from it.
Managed Distributions This table lists Managed Distribution invites. Click Reinvite to reinvite this admin or Revoke to remove the admin.
Managed Distribution Licenses This table lists Managed Distribution licenses for apps and books (iOS 8+ only). Click Revoke all licenses to revoke all licenses for this admin.

 

Editing Admins

  • 1. On the Admin details screen, click Edit Details.

Editing Admins

  • 2. Edit fields

You can edit the fields listed in the table below.

Field Description
First name Edit the first name for the admin.
Last name Edit the last name of the admin.
Email This read-only field displays the admin’s email address.
Screen Name This read-only field displays the admin’s My Big Campus screen name.
User Type From the dropdown list select the user type (role), which can be Student, Teacher, Librarian, Principal, or IT.
SIS ID Edit the admin’s SIS ID.
Language From the dropdown list select the language, which can be en (English), en-au (Australian English), en-GB (British English), en-US (US English), da (Danish [Dansk]), es (Spanish [Español]), pt (Portuguese [Português]), or pt-PT (Portuguese Portuguese [Português República Portuguesa]).
This user does not have a login for my network Check (select) this option if the admin does not have a logon for your network
Password Enter a password for the admin, which must be at least 6 characters.
Pass Confirm Re-enter the admin’s password.
  • 3. Click Save

Creating Admins

You can add admins in the following ways:

  • Click Create New Admin to create a new admin.
  • Click Create from Existing User to create an admin from an existing user.

Creating Admins

Creating New Admins

To create a new admin follow the steps below.

  • 1. Click Create New Admin.
  • 2. Enter the admin’s first name.
  • 3. Enter the admin’s last name.
  • 4. Enter the admin’s user name.
  • 5. Check (select) This user does not have a login for my network if the admin doesn’t have a logon for your network.
  • 6. Enter the My Big Campus screen name for the admin.
  • 7. Enter the password for the admin.
  • 8. Click Save.

 

Creating Admins from Existing Users

To create admins from existing users follow the steps below.

  • 1. Click Create from Existing User.
  • 2. Enter the name or partial name of the user. The following will be displayed.

Creating Admins2

  • 3. Click Add.

 

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Reports

Use the Reports page to display important activities in your organization and groups. To display reports for your organization navigate to the top level and then click Reports. To display reports for a group, navigate to that group and then click Reports. The following will be displayed.

 

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Conclusion

You are now ready to start using Lightspeed Systems’ Mobile Manager!

Check out these additional resources for more information and solutions: