Lightspeed Systems Support

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Our innovative, integrated solutions are the answer to your mobile learning, web filtering, email management, and learning management needs. But our unparalleled service and support mean our solutions will continue to deliver, long after their easy implementation. The way we see it: if you have a problem, we have a problem. And we're here to help. With 24/7 technical support, comprehensive online knowledge bases and documentation, and this Community Site, you can be sure that the help you need is available, whenever you need it.
83

Our high NetPromoter score means we work hard to make customers happy.
96%

Our overall rating for customer support satisfaction according to our 2015 Survey.
1%

Less than 1% of our support cases are ever reopened.

We're committed to providing all of our customers with excellent service and support.

Customer Service

Questions about shipping, invoicing, or licensing.

Maintenance Requests
Email
Maintenance
Shipping Inquiries
Email
Shipping
Speak to Someone
Toll-free
1 800-444-9267
Local
1 661-716-7600
Fax
1 661-716-8600

Sales Support

Questions about purchasing and licensing Lightspeed products.

Purchasing Inquiries
Email
Sales
Speak to Someone
Toll-free
1 877-447-6244
Local
1 661-716-7600
Fax
1 661-716-8600

Worldwide Support

Reach us from anywhere in the world, any time of the day.

EMEIA Support
Email
EMEIA Support
Toll-free
+44 (0) 1277 240 640
APAC Support
Email
APAC Support
Toll-free
+61 2 9006 1378