Documentation Moving

Documentation for Relay, Mobile Manager, and Classroom is moving from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here: help.relay.school. Note: Longhorn/Web Filter documentation will continue to be on the Community Site.

Product Resources

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Product Release Notes

  A new version of the Relay Smart Agent (ver. 1.2.0) for macOS and Windows devices has been released. Enhancements Improved Lightspeed Systems metadata service performance. Note: Relay Smart Agent v 1.2.0 for MacOS and Windows is available to select…

June 14, 2019

  Changes to Chrome 75 require an updated Chrome User Agent for the Rocket Web Filter. We recommend deploying the new Chrome User Agent extension while leaving the existing Chrome User Agent in place until all devices are updated to Chrome…

June 3, 2019

What’s New on Community

Join us for a series of webinars that highlight a few of Relay’s key features and real-world applications.

January 18, 2019

We’re excited to announce that our Admin Roles feature is now available for Relay and Mobile Manager. Check out our documentation to learn more.

November 29, 2018

Q&A on Ed-Tech, Safety, Filtering (and why Lightspeed is the best) with Debbie Karcher

Former CIO of Miami Dade County Schools (and ed-tech rockstar) Debbie Karcher has joined Lightspeed! We’re all very excited about how her new role as an advisor can drive our products forward and help even more schools safely and effectively…

World Class Technical Support from Code Ranch

If you follow Lightspeed on Facebook or Twitter, you’ve seen our newest office, Code Ranch, be built from an empty field into a state-of-the-art multi-building campus outside Austin, TX. But what does this new office mean to you, our customers?…

A Better Kind of Classroom Management Software

“The teachers have fallen in love with Relay Classroom! We cannot live without it!” “Our teachers have felt empowered by the Relay Classroom tool which has allowed them to manage Chromebooks in their classroom without the help of IT.” “Classroom…