We Analyzed Thousands of Student Web Searches About Suicide. Here’s What We Learned

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In our day-to-day work at Lightspeed Systems, we’ve seen how a deeper understanding of user behavior can lead to life-saving interventions, particularly for students dealing with mental health challenges.

We recently released a detailed report on cyberbullying trends based on a survey of parents and IT professionals in the K-12 community. We learned that cyberbullying is on the rise, and many agreed that an increase in young people’s access to technology has played a key role in the problem.

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Things You Didn’t Know Lightspeed Can Do

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We’re always enhancing our solutions with new features schools need. We add features so quickly, you might not even know all the things Lightspeed Systems can do for you.

Did you know Lightspeed can:

Manage any OS – That’s right. You can manage iOS, MacOS, Windows, Android and even Chromebooks all from a single console. [Learn more]

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10 Questions You Need the Answers To

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From a high-level overview to a drill-down into details, your school web filter should offer easy access to information about web activity — so you can manage your network, adjust policies, re-educate abusers and more. Lightspeed Systems Web Filter was designed so that IT can get quick answers to whatever you need to know. Here are just 10 examples.

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Get Tips for Improving Your School’s Mobile Program (You Don’t Even Have to Leave Your Desk)

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Whether your district has yet to implement a mobile learning program or you need fresh ideas on making yours better, it’s always enlightening to hear how other schools are using and managing mobile devices.

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Student privacy with online educational solutions

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Recently PTAC (Privacy Technical Assistance Center, U.S. Department of Education) released a new publication, Protecting Student Privacy While Using Online Educational Services: Requirements and Best Practices. You can get the full publication here.

FERPA (the Family Educational Rights and Privacy Act) protects personally identifiable information (PII) from student records from unauthorized disclosure. But with new technologies and services, those guidelines have a lot of exceptions and nuances; this new report aims to clear up confusion and provide updated guidelines in the face of new tools. The report shares advice and information to help schools protect student privacy while using software, apps, and web-based tools.

Lightspeed Systems solutions (including My Big Campus, Mobile Manager, and our Web Filter) are such technologies, classified by PTAC as Online Educational Services. We stay on top of these issues, and the new report doesn’t require any changes in our policies. We are, and always will be, committed to protecting student privacy and data and complying with all regulations when schools use our solutions.

Because of the variety of services and the wide range of district needs and circumstances, the report offers “It depends” as the answer to both “Is student information used in Online Educational Services protected by FERPA” and “What does FERPA require if PII from students’ education records is disclosed to a provider.” That answer, “it depends,” requires districts to have policies in place and overall knowledge of services being used in order to make an informed decision about which way the “it depends” goes.

Some good advice provided in the report includes:
Be aware of which online educational services are currently used in your district
Have policies and procedures to evaluate and approve online educational services

While it is necessary to collect some information to effectively provide our learning solutions, we go to great ends to protect students and to treat their data with care:

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