Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

Mobile Manager

Bulk Wiping Devices

At the School and Group levels, you can bulk wipe specific devices by .csv file under Settings > CSV Import at the organization level.

Note: In order to wipe macOS/OS X devices, a 6-digit pin must be either entered into the box for the school or group wiping, or in the second column of the .csv file containing the Mac’s serial number.
Note: Bulk wiping devices will remove device supervision and MDM payloads.