Documentation for Relay, Mobile Manager, and Classroom have moved from the Community Site to Intercom Help Center. This move will allow us to provide in-app documentation for our SAAS platform. SAAS documentation can now be found here.

Relay

Flagged Terms CSV

You can easily add your own flagged terms right in the interface. But we’ve created a list you can upload as well.

IMPORTANT: Do NOT use these lists for Blocked Search Keywords. These lists are only intended for Flagged terms and will cause issues if used with Blocked Search Keywords.

Download a Lightspeed Flagged Terms CSV:

The most common concerns about bullying and violence or self-harm, with fewer false positives Download here (Right-click link and Save As)

TIP: In the Flagged Queue or your Custom Allow List, you can designate any URLs that you’d like to skip flagging on to keep your flag alerts and your flagged queue actionable.