FAQs

SSL Explained
Options for Handling Google Searches
Bundle for Chrome
Allowing Google image CDN repositories for Staff – Web Filter
Allowing Google image CDN repositories for Staff – Relay
End of Year Best Practices
Parent/Child and Cluster Rocket – Best Practices
Deploying Certificates to Mozilla Firefox
Web Filter 3: Overview and Changes from Web Filter 2
Where Can I Find My Customer ID and Account Number?
Port Channeling
Cyberbullying
Best Practice: Using GAFE imports in combination with Lightspeed imports
Google Classroom Sync Permissions
How To: Restrict Gmail Access to the District GAFE Domain
Integrating Google with Relay
Can I Import Web Filter Settings into Relay?
Relay Users Showing up in other Lightspeed Products
Unable to Login to Relay
Why are My Policies Not Working?
Can you set different policies for different groups within Relay?
How often does the Relay Extension check with Relay to see if there is a policy change?
I deployed the Relay extension to my devices, but I do not see it. Where is it?
Does Relay allow recategorization?
Lightspeed Systems Products and Windows 10 S
How can I Share Reports with Parents?
Transparent Proxy and SSL traffic Protection
Proxy Server Basics
FAQ – How does Lightspeed Protect Against Students Stopping Services
Web Filter 3 FAQ
How to Set Different Policies with Relay
Testing Relay
Load Balancers and Speed Tests
Rocket Services Created
Transparent Proxy Load
Enabling Force Google Safe Search and Decode SSL Certificates
Hierarchy: Relay YouTube Restricted Mode vs. Open DNS Restricted Mode
YouTube Hierarchy
How to: Remove an SEU
Troubleshooting – High Memory Usage
Using Relay with a Network Filter
Proxy PAC Files
Deploying the Google Chrome Extension
How to Unblock Instagram
How To Block Explicit Images in Bing
Autonomous Single App Mode – Testing Support
iOS MDM Deployment Guide
How to Unblock Snapchat
How to Unblock Pinterest for Certain Users and not for Others
How to Unblock Pinterest for All Users
Screen Capture Rolling Cache – Chrome
Community Site Registration and Login
Adding a Support-Entitled User to Your Customer Account
How To: Add an SEU
How To: Delete Graduating Users
How To: Transfer Users to Different Group
How To: Delete Old Unused Classroom Orchestarator Groups
How To: How Do I Clear or Reset Passcodes?
How To: Upload a users.csv file in relation to MDM Devices?
YouTube Restricted Mode
How To: Allow/Block WhatsApp
How To: Allow and Block Websites
Web Filter Tips – Unblocking Content
How To: Block Pokemon Go
How to Update an Apple DEP Token
How to use Reports to Identify Blocked Sites
How to Update the OS through Mobile Manager
SIS Integration Basics
User Agents Basics
How does Hierarchy with Restrictions work?
How to Update a Managed Distribution (MD) Token
How To Unblock a Site for All Users
How Do I Set Up Mobile Filter?
Best Practice: Filtering for Translation Websites
Language Translations & Localization
Can Mobile Manager push Windows executables to devices?
Smart Groups: App Lock Limitations
How does Blocked for Review work?
Mobile Filter Features by OS
How does the filter determine what is spam?
How can users manage their own spam?
How long is mail stored on the Rocket?
How does this integrate with my filter?
Best Practice: Use an internal proxy as a global proxy
How does Lightspeed protect against malware?
How to Prevent Web Filters from Filtering Other Web Filters
Using a Forward Proxy on the Web Filter for Off-Network Filtering
Upgrading the Lightspeed Systems Rocket from 1.3.x to 2.x
How does the Web Filter Prioritize Global Filter Rules?
CO – Prerequisites, Installation, and Upgrades
How to Configure On-Campus Mobile Manager Policies
Lightspeed Systems Product Lifecycle Overview
How do I prevent users from using Google Drive to view inappropriate images?
Do I need to worry about Heartbleed with Lightspeed Systems solutions?
How to Upgrade Your Rocket for the July 2014 Categories Changes
What’s the warranty on my Rocket?
Does the Proxy Server Support X-Forward-For Headers?
How To: Allow individual Vimeo videos
Enabling Port Access
Selectively accessing Google Services
How to make an HR Report
Do I need to install the User Agent?
How are sites categorized?
Why can students remove the MDM profile?
How to push apps without them asking for a password
What ports do I need to open?
How to selectively allow/block Google encrypted sites
How to integrate my SIS
Should I block the General category?
Three types of overrides
If I enable the proxy module will it affect other workstations not using the proxy?
Can the Rocket be used as both an inline and proxy web filter?
How to enable my Rocket as a Proxy Server
How to contact Lightspeed Systems Support
How to block iTunes Radio
How to create a local category
How to recategorize a web site
How to resize the columns on my web filter report
How to set up an IP range to bypass the Lightspeed Systems Rocket
How To: Inform Lightspeed Systems that a web site is miscategorized
How to block talk.google.com
What should I do if my Rocket is no longer filtering web traffic?
How to Remove Restrictions for a Single Device
Feature Support by OS
Why use CSV Imports?
Mapping SIS data
Upgrading from Rocket 2.10.x
Cluster Basics
Prerequisites
About Inheritance
OS/Browser-specific installation instructions